Customer Service Rep

4 days ago


Lahore, Punjab, Pakistan TaylorMade Golf Full time 70,000 - 100,000 per year

We are seeking a friendly, detail-oriented, and customer-focused Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, resolve issues efficiently, and ensure a positive customer experience. This role requires excellent communication skills, patience, and the ability to work well under pressure.

Responsibilities

  • Respond to customer inquiries via phone, email, chat, or in person.
  • Provide accurate information about products, services, and company policies.
  • Resolve customer complaints in a timely and professional manner.
  • Process orders, forms, applications, and requests.
  • Maintain customer records and update account information.
  • Follow up with customers to ensure their issues are resolved and satisfaction is achieved.
  • Collaborate with other departments to address customer needs.
  • Stay informed about company products, services, promotions, and procedures.
  • Identify and report recurring issues or process improvements to management.

Qualifications & Skills:

  • High school diploma or equivalent (Bachelor's degree is a plus).
  • Proven experience in a customer service or client support role.
  • Strong communication, active listening, and problem-solving skills.
  • Ability to remain calm and professional in stressful situations.
  • Good organizational skills and attention to detail.
  • Proficiency in Microsoft Office Suite; experience with CRM systems is an advantage.
  • Positive attitude and a willingness to go the extra mile for customers.

Work Environment & Benefits:

  • Competitive salary with potential for bonuses. (70k PKR to 100k PKR)
  • Comprehensive training and development programs.
  • Supportive, team-oriented work culture.
  • Opportunities for career growth and advancement.

Job Type: Full-time

Pay: Rs70, Rs100,000.00 per month

Work Location: In person


  • Customer Service Rep

    17 hours ago


    Lahore, Punjab, Pakistan Everything Full time

    Customer Service Rep / Limo Dispatcher Jobs in Lahore, PakistanJob Description:Dispatch Solutions Inc., a leading provider of innovative information services in Lahore, is seeking fresh graduates for the position of On Rotation Customer Service Rep/Limo Dispatcher. Join our dynamic team to help streamline operations and enhance customer experience in the...


  • Lahore, Punjab, Pakistan Dispatch Solutions Inc. Full time

    Bachelor's degree in any field; fresh graduates are encouraged to applyJob Description:Dispatch Solutions Inc., a leading provider of innovative information services in Lahore, is seeking fresh graduates for the position of On Rotation Customer Service Rep/Limo Dispatcher. Join our dynamic team to help streamline operations and enhance customer experience in...


  • Lahore, Punjab, Pakistan Iget Solutions Full time

    The primary job of a Customer Sales Representative is to address customer issues and resolve them in a timely and efficient manner. Support reps interact with customers on a variety of channels such as call or email and ensure that all valid customer concerns are being dealt with immediately.The primary job of a Customer Sales Representative is to address...


  • Lahore, Punjab, Pakistan EpicSoft Technologies Full time $40,000 - $60,000 per year

    We are a fast-growing staffing company providing healthcare and hospitality staff across the U.S. We're looking for an energetic and motivatedCold Callerto help us connect with businesses, introduce our staffing services, and set appointments for our sales team.What You'll Do:Make outbound calls to potential clients dailyPresent our staffing services clearly...


  • Lahore, Punjab, Pakistan HiredSupport Full time $80,000 - $97,000 per year

    THIS IS AN OFFICE-BASED JOB. NOT REMOTEWho we are:HiredSupport is a premier Business Process Outsourcing (BPO) company, transforming businesses since 2016. We partner with companies globally, across diverse industries—from innovative startups and dynamic eCommerce platforms to leading SaaS providers, retail giants, and IoT pioneers. Our mission is clear:...


  • Lahore, Punjab, Pakistan Hurak Education Services Full time 720,000 per year

    *Excellent spoken and written English is a must.About CompanyHurak is a leading EdTech company that provides online and classroom-based compliance training in the UK. We have been in the industry for more than 12 years and we are expanding our business to become a global brand. For that, we are currently looking for a Customer Support Representative.Position...


  • Lahore, Punjab, Pakistan Leads Rep Full time $70,000 - $120,000 per year

    Company Description:We are a growing digital solutions company that helps service-based businesses build their online presence and generate real leads. Our core services includeWeb Design,Local SEO (Citation Pages), andDigital Marketing Strategiestailored to help clients stand out, attract more customers, and grow sustainably.Job Description:We're looking...


  • Lahore, Punjab, Pakistan US Surgitech, Inc Full time 500,000 - 1,000,000 per year

    Key ResponsibilitiesAct as the primary point of contact for customers and outside sales reps.Maintain and update the sales pipeline in Microsoft Dynamics CRM .Build and nurture long-term customer relationships while identifying opportunities for growth.Ensure smooth onboarding and customer experience across teams.Address and resolve customer concerns...

  • Customer Services

    1 week ago


    Lahore, Punjab, Pakistan Cosmos Intl. Full time

    ResponsibilitiesSelling products and services using solid arguments to prospective customersPerforming cost-benefit analyses of existing and potential customersMaintaining positive business relationships to ensure future salesPresent, promote and sell products/services using solid arguments to existing and prospective customersPerform cost-benefit and needs...

  • Customer Service

    3 days ago


    Lahore, Punjab, Pakistan New Hair Image Full time

    OverviewAs a Customer Service & Operations Manager, you will serve as the face of New Hair Image - managing customer interactions across channels, guiding clients to the right services, and coordinating our team to deliver excellence. This is a leadership position with both hands-on and managerial responsibilities.Key ResponsibilitiesRespond to client...