Specialist - Infrastructure Support

4 weeks ago

Hyderabad City Taluka, Pakistan Keka Hire Full time

Designation: Specialist - Infrastructure Support/IT Support

Key Responsibilities
  1. Manage, configure, and monitor Sophos Firewalls (XG, XGS series).
  2. Administer and troubleshoot Ruckus WiFi networks (SmartZone, Unleashed, and Cloud).
  3. Perform routine tasks related to Windows Server (2016/2019/2022) including Active Directory, Group Policy, DNS, DHCP.
  4. Provide Level 2 support for network, server, and security-related incidents.
  5. Conduct firewall policy updates, firmware upgrades, VPN setup, and monitoring.
  6. Monitor network traffic and performance, optimize throughput and security.
  7. Handle Wi-Fi SSID setups, guest portals, VLAN tagging, and access point provisioning.
  8. Manage user accounts and permissions in Active Directory.
  9. Collaborate with Level 1 and Level 3 teams to resolve escalated issues.
  10. Create and maintain documentation for configurations, procedures, and infrastructure.
  11. Participate in audits and compliance efforts related to IT infrastructure.
Required Skills & Experience
  1. 3+ years of experience in IT support or network administration.
  2. Strong experience with Sophos XG/XGS Firewalls, including policies, NAT, IPS, VPNs.
  3. Hands-on experience with Ruckus WiFi systems – access point deployment, SmartZone controller management.
  4. Proficiency in Windows Server administration – Active Directory, GPO, DNS/DHCP.
  5. Good understanding of LAN/WAN concepts, TCP/IP, VLANs, and routing protocols.
  6. Experience with system monitoring tools and ticketing systems.
  7. Excellent troubleshooting and analytical skills.
  8. Strong communication and documentation abilities.
#J-18808-Ljbffr

  • Cloud Infrastructure Support Specialist

    3 days ago

    Hyderabad City Taluka, Pakistan beBeeCloudInfrastructureSupport Full time $120,000 - $150,000

    Cloud Infrastructure Support SpecialistWe are seeking a skilled Cloud Infrastructure Support Specialist to join our team, focusing on GPU products with expertise in cloud architecture. This role will involve supporting high-value customers, particularly in AI and ML, as the first technical escalation point from support.Key RequirementsExpertise in cloud...

  • Network Infrastructure Support Specialist

    1 week ago

    Hyderabad City Taluka, Pakistan beBeeInfrastructure Full time 800,000 - 1,200,000

    Job Title: Network Infrastructure Support Specialist">Key Responsibilities:Manage, configure and monitor Sophos Firewalls (XG, XGS series) for optimal network security.Administer and troubleshoot Ruckus WiFi networks (SmartZone, Unleashed, and Cloud) to ensure seamless connectivity.Perform routine tasks related to Windows Server (2016/2019/2022) including...

  • Cloud Infrastructure Technical Support Specialist

    2 weeks ago

    Hyderabad City Taluka, Pakistan beBeeTechnical Full time

    Job DescriptionWe are seeking a skilled Cloud Infrastructure Technical Support Specialist to join our team. As a Technical Support Engineer, you will be responsible for providing exceptional support to customers through various channels.Key Responsibilities:Provide timely and effective solutions to customer issues via tickets, chat, and phone.Demonstrate...

  • IT Infrastructure Support Professional

    3 days ago

    Hyderabad City Taluka, Pakistan beBeeInfrastructure Full time 6,000,000 - 8,000,000

    Key Responsibilities:Manage and monitor network performance for optimal results by ensuring Sophos Firewalls are configured correctly.Administer and troubleshoot Ruckus WiFi networks to ensure seamless connectivity and high-quality user experience.Perform routine tasks related to Windows Server, including Active Directory management, Group Policy...

  • Expert Infrastructure Protection Specialist

    2 weeks ago

    Hyderabad City Taluka, Pakistan beBeeSecurity Full time

    Job Title: Infrastructure Security Specialist

  • Reliable Infrastructure Specialist

    7 days ago

    Hyderabad City Taluka, Pakistan beBeeReliability Full time ₹1,500,000 - ₹2,500,000

    Reliable Infrastructure SpecialistGSPANN is seeking a seasoned Reliable Infrastructure Specialist with 8+ years of IT Service Management experience and hands-on expertise in Application Performance Monitoring tools. The ideal candidate will build resilient monitoring systems and improve application observability.Key Responsibilities:Utilize APM tools like...

  • Cloud Infrastructure Specialist

    5 days ago

    Hyderabad City Taluka, Pakistan beBeeTechnical Full time ₹1,000,000 - ₹1,500,000

    Cloud Technical Expertise OpportunitiesWe seek a seasoned professional to drive technical excellence in cloud infrastructure services. As a key team member, you will empower customers worldwide by delivering expert support and troubleshooting solutions.Prior experience with cloud architecture is beneficial.Responding to customer technical support inquiries...

  • Cloud Support Specialist

    21 hours ago

    Hyderabad City Taluka, Pakistan beBeeCustomer Full time $72,000 - $108,000

    Cloud Support SpecialistWe're seeking a Cloud Support Specialist to join our global support team. In this role, you will be responsible for delivering fast, clear, and personalized support to customers through Intercom and Zendesk.About the RoleYou will handle technical tickets, troubleshoot complex issues, and collaborate across departments to enhance the...

  • Cloud Infrastructure Specialist

    2 weeks ago

    Hyderabad City Taluka, Pakistan beBeeStrategic Full time

    Job Description","As a Technical Account Manager, you will be responsible for building and maintaining long-term relationships with our customers. You will work closely with key business customers to ensure they receive the guidance, support, and resources needed to succeed.","You will leverage your technical knowledge and customer advocacy skills to retain...

  • Dynamic Infrastructure Solutions Specialist

    7 days ago

    Hyderabad City Taluka, Pakistan beBeeInfrastructure Full time 1,200,000 - 1,700,000

    Infrastructure EngineerWe are seeking a highly skilled Infrastructure Engineer to join our team. In this role, you will be responsible for configuring and implementing DDI infrastructure, managing appliances and virtual machines, upgrading firmware and software, and ensuring optimal performance.To succeed in this role, you will need to be highly motivated...