Customer Success Executive

15 hours ago


Lahore, Punjab, Pakistan Digimaxis Full time

2 days ago, be among the first 25 applicants.

Get AI-powered advice on this job and access more exclusive features.

Direct message the job poster from Digimaxis.

HR Professional | Technical Recruiter | TA Specialist | T & D | Performance Management & Appraisal | Freelance Recruiter | Compensation & Benefits

Customer Success Executive

DigiMaxis is a fast-growing digital marketing agency serving B2B clients globally. We're looking for a Customer Success Executive to build lasting client relationships and ensure long-term success through exceptional service and communication.

Key Responsibilities:
  • Be the primary point of contact for assigned B2B clients, providing proactive communication and support.
  • Onboard new clients and assist them through adoption, setup, and best practices.
  • Monitor client satisfaction, identify upsell/cross-sell opportunities, and drive retention.
  • Resolve client concerns promptly and professionally.
  • Work closely with Sales, Marketing, and Operations to align services with client goals.
  • Maintain accurate client records in CRM systems and document feedback and progress.
  • Conduct regular client check-ins and performance reviews.
  • Contribute ideas to improve customer experience, loyalty, and engagement.

Location: Garden Town, Lahore

Job Type: Full-Time | Onsite | 6:00 PM – 3:00 AM

Company: DigiMaxis

Seniority Level
  • Mid-Senior level
Employment Type
  • Full-time
Industries
  • Marketing Services

Referrals increase your chances of interviewing at Digimaxis by 2x.

Set job alerts for roles like "Customer Success Executive" and others.
#J-18808-Ljbffr

  • Lahore, Punjab, Pakistan My Tutor Source (MTS) Full time

    My Tutor Source (MTS) is a formidable international teaching platform, providing online educational services in various regions such as the Middle East, the UK, and the US. MTS offers highly qualified and experienced tutors for personalized online tutoring sessions. The platform ensures that tutoring sessions are beneficial and engaging for students by...


  • Lahore, Punjab, Pakistan EchoNet Services Full time

    EchoNet Services Ltd is looking for fresh graduates to join their team in the Lahore office. Applicants should be willing to work in the customer success/procurement field and must possess the following attributes to be successfully selected:Excellent interpersonal and verbal communication skills.Negotiate terms, pricing, and service agreements with...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    We are looking for a Customer Success and Expansion Executive to join our team. As a Customer Success and Expansion Executive, you will be responsible for building relationships with key clients, identifying new business opportunities, and participating in all meetings, conventions, and training workshops.About the Job:Develop and execute customer success...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    As a Customer Success Executive, you will play a vital role in ensuring customer satisfaction and retention through effective account management. Your primary responsibility will be to interact with clients on-site to address their needs and provide solutions to enhance their experience.This is an entry-level full-time position based in Lahore. The ideal...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    About the RoleAs a Customer Success Executive, you will be responsible for ensuring customer satisfaction and retention. This is a full-time on-site role that involves providing exceptional support, managing accounts on a day-to-day basis, and analyzing customer needs to tailor our services and improve overall experience.Main ResponsibilitiesElevate customer...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    About the RoleThis is a full-time position responsible for driving sales success and delivering exceptional customer experiences.Key AccountabilitiesBuild long-term relationships with clients by providing tailored solutions that meet their needs.Demonstrate in-depth knowledge of the sales process and provide regular updates to stakeholders.Collaborate with...


  • Lahore, Punjab, Pakistan Prime System Solutions Full time

    Customer Success Manager (Managed Services Provider)Job Openings Customer Success Manager (Managed Services Provider)About the job Customer Success Manager (Managed Services Provider)Job Title: Customer Success Manager (Managed Services Provider)Location:Onsite, LahoreCompany: Prime System SolutionsAbout Us:Prime System Solutions is a leading provider of...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Job Summary:We are seeking a Customer Success Manager to join our team. The ideal candidate will have a strong understanding of sales principles and techniques, excellent communication and interpersonal skills, and experience in managing a portfolio of assigned accounts.Main Responsibilities:Account Management:Manage a portfolio of assigned accounts to...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Customer Success SpecialistWe are seeking a Customer Success Specialist to ensure customer satisfaction and retention. As a Customer Success Specialist, you will be responsible for understanding client needs and delivering tailored solutions.Key Responsibilities:Understand client requirements and provide personalized supportDevelop and implement customer...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Job RequirementsWe are looking for a highly motivated Customer Success Representative to join our team. The ideal candidate will be responsible for ensuring that customers receive excellent service and support throughout their journey with us.Main Responsibilities:The successful candidate will be responsible for:Ensuring that customers receive excellent...