
Customer Support Executive
5 days ago
We are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communications and a positive attitude. The Customer Support Executive within the Operations department will assist customers with their questions, new orders, service delivery requirements, billing, and any other query.
Qualifications- Bachelor's degree or higher
- Customer support and related job experience preferred
- Must be flexible to work in shifts
- Good written and verbal English communication skills
- Proficiency with MS Office (especially MS Excel and MS Word)
- Collaborative mindset
- Customer service focus
- Hands-on problem-solving ability
- Ability to communicate technical information in a simple manner
- Respond professionally to customers, providing information about products and services, processing orders or cancellations, and addressing complaints
- Maintain records of customer interactions and transactions, including inquiries, complaints, comments, and actions taken. Process orders, forms, and applications
- Follow up to ensure appropriate actions were taken on customer requests, aiming for First Contact Resolution (FCR)
- Refer unresolved grievances or special requests to designated departments for further investigation
- Enhance the organization's reputation by taking ownership of requests and exploring opportunities to add value to job accomplishments
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Customer Support Executive
1 day ago
Islamabad, Islamabad, Pakistan Noetic Technologies Full timeCustomer Support Executive Noetic Technologies, Pakistan The ideal candidate is someone who is motivated, can maintain high customer satisfaction levels while ensuring great service standards and effectively handling customer queries.ResponsibilitiesRespond to customer inquiries and complaints in a timely and efficient mannerProvide accurate, valid, and...
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Customer Support Executive
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Islamabad, Islamabad, Pakistan Veclar Technologies Full timeVeclar Technologies is a B2B/C company that designs brands and digital experiences which engage the right customer. We unite businesses around the globe that require IT service-based assistance. We are currently looking for data verification executives to join our team.The job includes:Prospecting leads and contacting them to verify informationSetting up...
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Customer Support Executive
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Customer Service And Support Executives
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Islamabad, Islamabad, Pakistan Selteq Pvt Ltd Full timeCustomer Service And Support Executives Selteq Pvt Ltd, Pakistan An exciting opportunity has arisen for an experienced Customer Support and Service Executive. The ideal candidate will have excellent communication skills and experience working in a call center.Job Shift: Second Shift (Afternoon)Job Location: Islamabad, PakistanAge: 20 - 45 YearsMinimum...
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Customer Support Executive
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Islamabad, Islamabad, Pakistan ibex Full timeWe are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communications and a positive attitude. The Customer Support Executive...
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Domestic- Customer Support Executive
3 days ago
Islamabad, Islamabad, Pakistan ibex Full timeOverviewWe are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communications and a positive attitude. The Customer Support...
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IT Support Executive
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Customer Support Specialist
2 weeks ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeEffective customer service is critical to a company's success. As a Customer Service Executive, you will play a vital role in ensuring that our clients receive timely and accurate responses to their inquiries. Your primary responsibility will be to manage client interactions, addressing any issues or concerns they may have.Key ResponsibilitiesRespond...