Customer Service Agent II

1 day ago


Lahore, Punjab, Pakistan Sabre Corporation Full time

Join to apply for the Customer Service Agent II role at Sabre Corporation.

Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, we serve customers in more than 160 countries around the world. At Sabre, we make travel happen. Positioned at the center of the travel business, our platform connects people with meaningful experiences. We are creating a new marketplace for personalized travel. Our team develops and delivers innovative solutions for airlines, hotels, and travel agencies. Join our journey

As a Sabre advisor, you will be the virtual face of a campaign, delivering first and lasting impressions to our customers. You will help, guide, and support customers with queries, updates, and solutions that WOW them. You must provide an elevated level of care and attention, striving for Excellence, Extra Care, and Exceptional Service, offering our customers special attention. Your role will involve building and enhancing our clients' brands.

Role and Responsibilities

What will you achieve?

Responsibilities

  • Maintain a high standard of verbal and written English.
  • Confidently chat and communicate with all types of people.
  • Show empathy and assure customers that their issues will be resolved.
  • Exhibit a high level of typing speed and accuracy.
  • Demonstrate great comprehension skills.
  • Think creatively to provide world-class services.
  • Research, offer alternatives, and solutions.
  • Be customer-centric.
  • Smile when you talk to customers.
Technical Skills (preferably)
  • Microsoft Office
  • Salesforce
  • Rally
  • Genesys
What's in it for you?

Enjoy competitive compensation, a year-end break from Dec 26th to Dec 31st, paid parental leave, health insurance, yearly bonus, and access to Udemy e-Learning programs.

Qualifications and Education Requirements

Must Have Skills:

  • At least 12 months experience in a customer service environment.
  • Experience dealing with local and international customers via calls, chats, and emails.
  • Ability to work in a shifted environment.

Nice to Have Skills:

  • Experience in the hotel, hospitality, travel, or tourism industry.
  • Experience in concierge services.
  • Experience dealing with customers in the Asia-Pacific region.
  • Ability to multi-task and handle multiple customers simultaneously.
Additional Information
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Other
  • Industries: Technology, Information, and Internet

This job posting is active and not expired.

#J-18808-Ljbffr

  • Lahore, Punjab, Pakistan Talk Agent Full time

    We at Talk Agent, are hiring customer service representatives to manage customer queries and complaints. Talk Agent is a reputable Call Center providing customer support and satisfying clients for over a decade.Aa a Customer Service Representative, or CSR, you will will act as a liaison, provide product/services information, answer questions, and resolve any...


  • Lahore, Punjab, Pakistan Sabre Corporation Full time

    Join to apply for the Facility Services Specialist II role at Sabre Corporation.Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, we serve customers in more than 160 countries. At Sabre, we make travel happen. Our platform connects people with experiences that matter in their...


  • Lahore, Punjab, Pakistan Al-Fatah Travel & Tours Full time

    Role DescriptionThis full-time on-site role of Reservations Ticketing Agent is located in Lahore DHA Phase 6 . The agent will be responsible for handling customer inquiries, making travel reservations, issuing tickets, and ensuring excellent customer service. Duties include managing travel-related documentation, and assisting customers in choosing suitable...


  • Lahore, Punjab, Pakistan beBeeTravel Full time 4,000,000 - 8,000,000

    Customer Service RepresentativeWe are seeking highly skilled customer service professionals to handle customer inquiries, address concerns and provide exceptional service.About the RoleThe ideal candidate will possess excellent communication skills in English, proven work experience as a travel agent, and strong sales abilities. They should also have...

  • Travel Sales Agent

    21 hours ago


    Lahore, Punjab, Pakistan Marvel Travels Full time

    We are seeking a Travel Sales Agent to assist clients in planning and booking their travel arrangements. The ideal candidate will have strong knowledge of various travel destinations, transportation options, and accommodations. Responsibilities include understanding clients' preferences and budgets, providing recommendations, booking flights, accommodations,...

  • Sales Agent

    3 weeks ago


    Lahore, Punjab, Pakistan Smart Link Dispatch Services Full time

    Job Description: Night Sales Agent at Smart Link Dispatch Services, LLCResponsibilities:Conducting sales calls during night shift hours to generate leads and close salesFollowing up with potential clients via phone and emailAchieving sales targets and goals set by the companyMaintaining accurate records of all sales activitiesJob SpecificationExcellent...

  • Travel Agent

    3 weeks ago


    Lahore, Punjab, Pakistan ExecLimo Chauffeurs Full time

    Job Description: Job Description:ExecLimo Chauffeurs, a leading company in the automotive industry, is seeking a dynamic and motivated Travel Agent to join our team. With a focus on excellence and customer satisfaction, we specialize in providing premium transportation solutions for all occasions.Responsibilities:- Assist clients with travel arrangements,...

  • Call Center Agents

    4 weeks ago


    Lahore, Punjab, Pakistan Bright Holiday & Flights Limited Full time

    Call Center Agents - Flight / Travel Agent - UK CampaignBright Holiday & Flights Limited, PakistanApply Only If You Have Excellent Communication Skills in English.Responsibilities of the candidate includes:· Handling customers inquiries and addressing their concerns· Document the calls according to the standard procedures.· Route calls to appropriate...

  • Software Engineer II

    3 weeks ago


    Lahore, Punjab, Pakistan Careem Full time

    Join to apply for the Software Engineer II - Backend | NextGen Engineering role at CareemJoin to apply for the Software Engineer II - Backend | NextGen Engineering role at CareemAbout the CompanyCareem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more....


  • Lahore, Punjab, Pakistan IT-Experts Full time

    Minimum of a Bachelor's degree in Computer Science, IT or relevant fieldOur services including software development, web development, mobile application development, and digital marketing.Job Description: CALL AGENT - SOFTWARE HOUSEWe are currently seeking a highly motivated Call Agent with a minimum of two (2) years of experience in the Information...