Customer Service

1 week ago

Lahore, Punjab, Pakistan Dostyy Full time 104,000 - 130,878 per year

Company Description

is a platform that connects employers with staff for a variety of roles, from office to home staff. Employers can easily find and hire candidates for positions such as office managers, chefs, drivers, guards, call center agents, specialized factory workers, and maids. simplifies the hiring process by allowing employers to browse verified profiles, contact candidates directly, and hire with confidence. Our mission is to reduce unemployment in Pakistan by making the link between employers and employees faster, easier, and more transparent.

Role Description

This is a full-time, on-site role for a Customer Service & Care Representative located in Lahore. The Customer Service & Care Representative will be responsible for handling customer inquiries, providing support and assistance, ensuring customer satisfaction, and maintaining high levels of communication with clients. Daily tasks include responding to customer queries, solving issues, and providing information about our services.

Qualifications

  • Strong Interpersonal Skills and excellent Communication abilities
  • Experience in Customer Support, Customer Satisfaction, and Customer Service
  • Ability to handle customer inquiries with professionalism and efficiency
  • Excellent problem-solving skills
  • Proficiency in using customer service software and tools
  • Ability to work independently as well as part of a team
  • Experience in a similar role is a plus
  • Bachelor's degree in a relevant field is preferred

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