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Calling Agent

4 weeks ago

Lahore, Punjab, Pakistan Easy Prefabricated Homes Full time
Calling Agent
Easy Prefabricated Homes, Pakistan

As a Calling Agent, you will be an integral part of our customer engagement team, responsible for reaching out to potential and existing customers to promote our products/services and enhance overall customer satisfaction. This role requires excellent communication skills, a customer-centric mindset, and the ability to thrive in a fast-paced environment.

Responsibilities:

  1. Conduct outbound calls to prospective and existing customers to promote [product/service] and generate sales leads.
  2. Build and maintain positive relationships with customers by providing information, answering inquiries, and addressing concerns.
  3. Achieve and exceed daily/weekly/monthly sales targets and performance metrics.
  4. Document customer interactions and update the CRM system with accurate and relevant information.
  5. Collaborate with team members and other departments to ensure a seamless customer experience.
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