Team Lead

4 weeks ago

Islamabad, Islamabad, Pakistan PakWheels Full time
Overview

As a Team Lead – Car Sales at PakWheels.com, you will be responsible for leading a team of Car Sales Officers (CSOs) to drive sales performance and ensure the seamless execution of vehicle transactions for partner dealers and individual sellers. This position requires a hands-on leader with strong sales capabilities, team management experience, and a deep understanding of the automobile market. You will play a pivotal role in managing daily operations, supporting your team in achieving targets, maintaining quality standards in listings, and ensuring a great customer experience. The role reports directly to the Line Manager and will work closely with inspection teams, customer support, and other departments to meet business objectives.


Responsibilities
  • Team Management: Lead, coach, and motivate a team of Car Sales Officers to meet and exceed individual and team sales targets.
  • Operational Oversight: Supervise and manage vehicle listings for assigned customers by coordinating seller visits, listing accuracy, and timely certification in collaboration with inspection teams.
  • Performance Monitoring: Track and review the performance of CSOs, providing regular feedback, support, and training to enhance productivity.
  • Customer Handling: Assist the team in handling customer queries and walk-ins through calls, WhatsApp, and in-person meetings to ensure a positive experience.
  • Sales Facilitation: Support and guide CSOs during buyer-seller meetups, applying effective sales strategies to close deals and maximize conversion rates.
  • Transaction Oversight: Ensure smooth and transparent vehicle ownership transfers, maintaining documentation and customer satisfaction throughout the process.
  • Reporting: Consolidate and present daily/weekly performance reports to the Line Manager, tracking key sales KPIs and progress against goals.
  • Market Intelligence: Monitor local market trends and competitor activities, providing insights to enhance PakWheels' value proposition and strategy.

Qualifications
  • Bachelor's degree (minimum) in Business, Marketing, or a related field.
  • Prior experience in a team lead or supervisory role within a sales-driven environment.
  • Strong knowledge of the automobile industry, including market standards and trends.
  • Excellent communication, interpersonal, and leadership skills.
  • Proven track record of achieving and exceeding sales targets.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint) and digital communication tools.
  • Self-motivated, results-oriented, and capable of working under pressure.

At PakWheels, we take pride in fostering a dynamic and innovative workplace culture that values collaboration and growth. Since 2003, PakWheels.com has transformed the automobile industry in Pakistan, helping millions of Pakistanis buy, sell, and maintain their vehicles. By joining PakWheels, you\'ll be part of a mission to revolutionize the automobile landscape. Our environment thrives on creativity, teamwork, and forward-thinking ideas.


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