Telesales Representative

3 weeks ago


Lahore, Punjab, Pakistan Nexcel Solutions Full time

Nexcel Solutions offers expert IT solutions and comprehensive Business Process Outsourcing (BPO) services, taking charge of operations including Customer Service, Technical Support, Data Management, and Billing & Invoicing. Our BPO services are designed to streamline business processes and are tailored to meet your specific requirements and goals. We provide Customer Experience and Back-office Support services to ensure your business runs efficiently.

Company Description

Nexcel Solutions offers expert IT solutions and comprehensive Business Process Outsourcing (BPO) services, taking charge of operations including Customer Service, Technical Support, Data Management, and Billing & Invoicing. Our BPO services are designed to streamline business processes and are tailored to meet your specific requirements and goals. We provide Customer Experience and Back-office Support services to ensure your business runs efficiently.

Role Description

This is a full-time on-site role for a Telesales Representative located in Lahore District. As a Telesales Representative, you will be responsible for contacting potential and existing customers to promote products or services, resolving customer inquiries, and providing exceptional customer service. Day-to-day tasks include making outbound calls, following up on leads, maintaining accurate records of customer interactions, and achieving sales targets. You may also participate in training sessions to improve product knowledge and sales techniques.

Qualifications
  • Customer Service and Customer Support skills
  • Excellent Communication skills
  • Sales skills and experience in achieving sales targets
  • Willingness to participate in ongoing training sessions
  • Proficiency in using CRM software and other sales tools is a plus
  • Ability to work effectively in a team-oriented environment
  • High school diploma or equivalent; a degree in a related field is preferred
Seniority Level
  • Entry level
Employment Type
  • Full-time
Industries
  • IT Services and IT Consulting
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