Assistant Manager

2 weeks ago

Hyderabad City Taluka, Pakistan International Schools Partnership Full time

Position at St. Mary's Edumanagement Services Pvt Ltd

Purpose of Role
Reporting to the Assistant General Manager - Operations, this role is instrumental in maintaining a clean, safe, and well-organized environment that supports the learning and development of students at Sancta Maria International School. We are seeking a dedicated and experienced Operations/Housekeeping Manager with 3–5 years of experience in facility or operations management, preferably within a school or institutional setting. The primary responsibility of this position will be to oversee housekeeping operations, manage daily facility upkeep, and ensure adherence to hygiene, safety, and environmental standards. The role also involves supervising support staff, coordinating with vendors and service providers, and actively contributing to the smooth execution of school activities. The ideal candidate will demonstrate strong leadership, attention to detail, and a commitment to upholding the school's standards in line with its vision and values.
ISP Principles
Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately.
Treat everyone with care and respect.We look after one another, embrace similarities and differences and promote the well-being of self and others.
Operate effectively.We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.
Are financially responsible.We make financial choices carefully based on the needs of the children, students and our schools.
Learn continuously.Getting better is what drives us. We positively engage with personal and professional development and school improvement.
Key Responsibilities
  • Supervise and coordinate daily housekeeping and operational functions across all school facilities to ensure a clean, safe, and efficient environment.
  • Develop and implement cleaning and facility upkeep schedules, ensuring adherence to hygiene, safety, and maintenance standards.
  • Conduct regular inspections of classrooms, restrooms, offices, common areas, and outdoor spaces to monitor cleanliness and identify areas for improvement.
  • Lead, train, and evaluate housekeeping and support staff; ensure ongoing professional development and adherence to school policies and safety protocols.
  • Manage inventory of cleaning materials, uniforms, and operational supplies; ensure timely procurement and proper storage.
  • Ensure all housekeeping procedures comply with local health, hygiene, and sanitation regulations, including public health and safety guidelines.
  • Coordinate with the maintenance, security, transport, and administrative teams to ensure smooth daily operations and event setups.
  • Supervise third-party vendors and service providers for cleaning, pest control, laundry, and waste disposal services.
  • Support planning and execution of logistics for school events, examinations, special programs, and emergencies.
  • Implement and promote eco-friendly practices, including waste segregation, recycling, and sustainable resource usage.
  • Address and resolve complaints or feedback related to cleanliness, facility operations, or support services in a timely and effective manner.
  • Maintain detailed records and reports related to operational performance, staff attendance, inspections, audits, and incident management.
  • Assist in planning budgets for housekeeping and general operations; monitor expenditure and recommend cost-effective solutions.
  • Oversee the upkeep and cleanliness of outdoor spaces including playgrounds, entrance areas, gardens, and walkways.
  • Ensure all operations and housekeeping staff are trained in emergency preparedness and response protocols.
Skills, Qualifications, and Experience
  • High school diploma or equivalent; a degree or certification in hospitality management, facility management, or housekeeping operations is preferred.
  • 3–5 years of experience in housekeeping, facilities, or operations management, with at least 1–2 years in a supervisory role.
  • Experience in a school, institutional, or hospitality environment is highly desirable.
  • Strong knowledge of housekeeping procedures, sanitation standards, and operational best practices.
  • Familiarity with health and safety regulations, waste management, and eco-friendly cleaning solutions.
  • Proven leadership and team management skills.
  • Excellent organizational, communication, and problem-solving abilities.
  • Proficiency in basic computer applications for scheduling, inventory management, and reporting.
  • Ability to multitask, prioritize effectively, and maintain high service standards in a dynamic school setting.
ISP Commitment to Safeguarding Principles
ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures and satisfactory Criminal Background Checks or equivalent covering the previous 10 years' employment history.
ISP Commitment to Diversity, Inclusion, and Belonging
ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.

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