Customer Development Executive

Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Travel Required?: Travel - 75% of time or more

Date: Feb 15, 2025

On-site

No Relocation Assistance Offered
Job Number#165426 - Chennai, Tamil Nadu, India

Job Purpose:

Ensure width and depth of distribution of Colgate Palmolive products in the given zone and implementation of Customer Development strategies so as to achieve the sales and distribution objectives for the zone.

Key Accountabilities:

Distribution Management:

• Trade management.
  • Identify new markets/accounts and bring them under direct coverage on a regular basis.
  • Ensure addition of specialty wholesalers.
  • Ensure stores in route list are classified according to the accurate RE.
  • Ensure that SSM efforts are advised to reduce number of non-purchasers.
  • Ensure optimum usage of activations to drive sales.
• Ensure sales call efficiency.
  • Selling stories range selling, handling objections, etc.

In-store management:

• Prioritize accounts for maximum impact through visibilities (ensure coverage of top 2 outlets in every route).

Market Updates:

• Secure and draw insights from any competitive information available in public domain regarding:
  • New products.
  • Activities.
  • Schemes.
  • Any other developments.

Data based working and communication:

• Use data to drive overall business performance.
• Setting objectives for market visits.
• Reviewing sales associates and PSR performance against plan.
• Reviewing stockiest performance against plan.

Developing and training:

• Train and develop sales associates through required mode of training (e.g. new products, toothbrush assortment, focus on medical stores i.e. PASSION understanding).
• Mentor and empower sales associates to perform well by ensuring that CP benefits are availed by SSMs.
• Acknowledge any issues faced by sales associates in the field and provide support to resolve it.

Meetings:

• Conduct effective monthly and weekly sales associates meetings.

Reporting:

• Compile reports and information as per requirements communicated by AM.

Relationship Building:

• Maintain trust and understanding in working with stockiest and trade in general, especially partner with key wholesalers to drive business.
  • Share success stories and Communicate program to build off-takes.
  • Mutually work towards category growth.
  • Resolve issues, etc.

Experience:

• 2 plus years of work experience in FMCG Companies.

Professional Qualifications & Training:

• Essential: Post Graduate in Business Administration.

Our Commitment to Diversity, Equity & Inclusion:

Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer:

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.