Customer Engineer

2 days ago

Karachi, Sindh, Pakistan Securiti Full time

Join to apply for the Customer Engineer - DSPM Solutions role at Securiti

We're seeking a technically fluent Customer Engineer to join our Engineering organization and serve as a critical link between Engineering and Go-to-Market (GTM) teams, including Sales Engineering, Professional Services, and Enablement.

This role is embedded within the Development organization and focuses on helping the GTM teams understand, configure, and support deployments of our Data Security Posture Management (DSPM) platform. While the role is not directly customer-facing, it requires a deep understanding of the product and underlying technologies to ensure field teams are well-supported during pre-sales and post-sales phases.

This is an excellent opportunity for someone with a strong technical foundation who wants to stay close to the technology, without being in a traditional coding role.

Key Responsibilities:
  • Act as a technical liaison between the Engineering team and GTM teams (Sales Engineering, Professional Services, etc.), enabling them with product knowledge, tooling, setup, and deployment support.
  • Work closely with Engineering to understand new features, deployment requirements, and system behaviors, and translate them into documentation, enablement content, demo environments, and tooling.
  • Assist in internal setup and deployment of DSPM components (Kubernetes-based microservices, data connectors, APIs), and help validate internal staging/demo environments.
  • Help develop internal technical resources such as playbooks, integration guides, architecture diagrams, and field enablement materials.
  • Support the GTM team with API usage, scripting (e.g., Python), and basic troubleshooting, especially during proof-of-concept or pilot phases.
  • Read, interpret, and sometimes modify basic code or configuration files to support debugging or integration efforts.
  • Validate deployment workflows across cloud platforms (AWS, GCP, Azure) and ensure alignment with field practices.
Required Qualifications
  • 3+ years in a technical role within an engineering or product-focused organization (e.g., dev support, sales enablement, QA, technical consulting).
  • Strong understanding of modern cloud-native stacks, including:
    • Kubernetes and containerized services
    • Cloud infrastructure (AWS/GCP/Azure)
    • Data infrastructure (SQL, data lakes, data warehouses)
      • Comfort with scripting in Python or shell for automation, API work, or testing.
      • Ability to read and understand application code (Python, YAML, JSON) for troubleshooting and deployment support.
      • Strong communication skills for internal enablement and cross-functional understanding.
      Nice To Have
      • Familiarity with DSPM, CSPM, or related data security tools.
      • Experience in Sales Engineering enablement, solution delivery, or product support roles.
      • Experience with DevOps tools like Helm, Terraform, Docker, CI/CD pipelines.
      • Knowledge of compliance/risk management concepts (SOC 2, GDPR).
      • Experience in fast-paced, high-growth environments or with distributed teams.
      Why This Role Is Unique
      • Embedded in the Engineering team but plays a key role in enabling go-to-market execution.
      • Stay technical—work with modern cloud infrastructure, APIs, and data systems—without full-time software development duties.

High visibility and impact across product, engineering, and field organizations. Ideal for someone who loves solving technical problems, enabling others, and working on cutting-edge security tech—without needing to be a full-time coder.

Additional Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Other
  • Industries: Software Development

This job posting is active. No indications of expiration are present.

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