
sr. executive business process re-engineering
6 hours ago
Join to apply for the SR. EXECUTIVE BUSINESS PROCESS RE-ENGINEERING role at Zong Business Solutions
SR. EXECUTIVE BUSINESS PROCESS RE-ENGINEERING1 day ago Be among the first 25 applicants
Join to apply for the SR. EXECUTIVE BUSINESS PROCESS RE-ENGINEERING role at Zong Business Solutions
Job Purpose: To lead cross-functional teams effectively in Business Process Reengineering (BPR), applying advanced change management skills to identify and prioritize BPR requirements at the organization-wide level. Develop and execute process improvement initiatives using the DMAIC methodology and/or process modeling techniques to analyze business processes, identify failure points, establish risk controls, and create impactful project plans for company-level process enhancement.
Job Responsibilities
- Lead and facilitate BPR projects across the company and within cross-functional teams.
- Identify and prioritize organization-wide business process reengineering needs.
- Decompose problems into manageable components and work efficiently to recommend optimal solutions.
- Detect process failure points and develop risk controls to manage company-level process risks.
- Develop, recommend, and implement initiatives that span multiple functions or organizations, aiming to achieve process-level efficiencies.
- Apply DMAIC methodology and/or other quantitative/statistical process modeling techniques & tools to improve quality, customer experience, and reduce costs and cycle time.
- Analyze business processes and workflows with a focus on discovering opportunities for improvement or automation.
- Create project plans with sub-tasks, responsible owners, and target dates for all phases of a process improvement initiative.
- Document procedures and present new process designs to stakeholders for feedback and alignment.
- Provide regular, concise project updates to all stakeholders to ensure transparency and engagement.
- Evaluate the implications of recommended initiatives and communicate impacts and resolutions to relevant stakeholders effectively.
- Perform continuous data analysis, identify trends, and develop future predictions to optimize process outcomes.
- Design and support training programs on Lean Six Sigma methodology for organizational development.
Work Experience: 3 - 4 Years of Experience working in several functions or divisions with formal Six Sigma/business process management training (Preferably in Telecom) Skills - Generic:
- Exceptional change management and stakeholder management skills.
- Analytical problem-solving abilities.
- Effective team player who is self-organized and can manage pressure.
- Capable of working independently as well as part of a team.
- Strong written and verbal communication skills, with adeptness in developing presentations.
- Ability to work effectively in challenging environments.
- Comprehensive understanding of process development, management, and improvement methodologies (e.g., LEAN, DMAIC).
- Strong business acumen and understanding of its correlation with commercial, technology, and support functions.
- Clear concepts of telecom operations.
- Seniority levelMid-Senior level
- Employment typeFull-time
- Job functionBusiness Development and Sales
- IndustriesTelecommunications
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