
Customer Care Specialist
2 days ago
Customer Support responsibilities include:
- Handling and resolving customer inquiries via live chat in a timely and accurate manner
- Providing accurate, valid, and complete information by using the right methods and tools
- Keeping records of customer interactions, processing customer accounts, and filing documents
- Taking the extra mile to engage customers and build sustainable relationships of trust through open and interactive communication
- Managing complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
Customer Support Requirements and skills:
- Fluent in writing and speaking English language
- Knowledge of Microsoft Excel
- Excellent communication and problem-solving skills
Location: Information Services - Rawalpindi, Pakistan
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