Collections Trainee

3 weeks ago

Karachi, Sindh, Pakistan Contour Software Full time
About Contour

Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.

As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.

What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started

The Division

The Constellation Kidney Group (CKG), a division of Constellation Software (TSX: CSU), is seeking an energetic, independent and detail-oriented Billing & Collection Intern to join our Contour office. The individual will work closely with the Finance Team in Contour and United States. The candidate must be resourceful, inquisitive, self-motivated, possess strong interpersonal skills, and be capable of handling high work volumes with accuracy during peak periods. Possess knowledge of the software used to complete assigned tasks. Assist the Billing & Collection specialist in monitoring all aspects of the client's accounts receivable. Provides client support that may include acknowledging customer communication via phone and email, resolving and responding to client inquiries in a timely manner (48 hours or less). The learning opportunities, in terms of international accounting rules, processes and tools, are immense. However, the ideal candidate will be one who brings drive and initiative to the learning process.

Role
  • The role is designed to provide the intern with opportunities to develop a practical understanding of revenue cycle billing and collections and its principals in a workplace environment.
  • Strengthen critical thinking, judgment, and problem-solving skills. Develop goals for personal and professional

Key Responsibilities
  • Assist revenue cycle billing & collection associates.
  • Comply with ethical and legal requirements, specifically HIPAA regulations
  • Any ad hoc task or project that the team finds suitable for the candidate.

Requirements
  • Revenue Cycle experience is not necessary, however, some evidence some evidence of collection work is preferred
  • Intermediate or BPO (business-process outsourcing) candidate
  • The candidate should have strong organizational and communication skills allowing him or her to manage multiple priorities while maintaining exceptional attention to detail.
  • Excellent customer service and negotiation skills.
  • The candidate should have strong attention to detail, possess intermediate excel skills with analytical skills.
  • Be proactive and eager to contribute, learn and provide solutions.
  • Maintaining a continuous improvement mindset.
  • Ability to work both independently and as an excellent team player.
  • Must be able to cooperate and work effectively with all levels of expertise within the organization.

Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We're committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we've adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.

In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
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