Sales/Account Manager

2 days ago

Karachi, Sindh, Pakistan Interactive Group of Companies Full time

Masters or Bachelors degree. Masters or Bachelors in CS will be an added advantage.

Job Details:

Number of Positions: 1

Posted on: Jan 13, 2020

Last Date: Apr 13, 2020

Company: Interactive Group of Companies, Pakistan

Business Development and Strategic Planning:
  • Develop, manage and empower Interactive Group to drive sustainable account management and development as well as drive new business growth and penetration in relation to healthcare and other software.
  • Be a natural part of Interactive Group and sales teams and develop strong relationships ensuring joint strategic planning, decision-making and problem solving.
  • Work with Intellcare team to lead and drive new program ideas which result in profitable new business volume and the execution of key account plans to ensure achievement of assigned business goals.
  • Drive activities needed to increase Intellcare knowledge and understanding with potential clients, and to ensure costing is used as a competitive advantage.
  • Guide business development efforts within specific key accounts and/or markets, developing sponsorship with key decision-makers and influencers.
  • Provide effective solutions in reaction to application of concepts, techniques, knowledge or processes and displays thought leadership in applying principles, theories and concepts with discipline, structure and rigor.
Contract Management:
  • Assist in the preparation of contractual agreements with clients.
  • Ensure project / operation is delivered under contract parameters and take ownership for any contract related clarifications at both IAC and client end.
  • Manage and take ownership of all contract related changes and issues.
Relationship Management:
  • Responsible for maintaining formal communication with clients as needed to foster relationships.
  • Act as a relationship manager and maintain a liaison between client and project / operation team.
  • Follow up on the sign-offs and recoveries of ongoing project / operation payments and keep updating the project sponsor.
  • Prepare all necessary documents as per client requirements to ensure timely payment tracking.
  • Spend time with clients to understand their communication challenges; this involves gaining deep knowledge about the business problems the clients are solving.
  • Capture client feedback in a structured manner so that each iteration moves the deliverable closer to finalization.
  • Obtain feedback from the client after the project is over to gather learnings for future prospects.
  • Ensure, sustain and develop client satisfaction by understanding client needs, providing responsive service and resolution to client issues, and building relationships with key client contacts.

Any other task assigned by Supervisor

Job Specification

Required Skills and Knowledge Areas:

  • Exposure to Healthcare/Hospital environment, processes, and workflows.
  • Prior HMIS experience preferred.
  • Project Management.
  • Training and Presentation Skills.
  • Business Acumen.
  • Negotiation.
  • Sales and Account Management.
  • Verbal and written communication skills.
  • Multi-tasking along with navigation in a highly matrixed environment.

Information Technology and Services - Islamabad, Pakistan

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