
Application Support Specialist
4 weeks ago
Join to apply for the Application Support Specialist role at ALM Human Resource
Join to apply for the Application Support Specialist role at ALM Human Resource
Direct message the job poster from ALM Human Resource
HR Consulting Expert in HR Consulting at ALM Human ResourceJob Responsibilities
- Administer and maintain software systems with regular updates, backups, and reporting.
- Manage daily operations of marketing campaigns, including setup and performance tracking.
- Perform data mining, analysis, and generate custom reports based on business requirements.
- Handle and troubleshoot payment gateway integrations.
- Conduct requirement gathering, process mapping, and workflow analysis.
- Onboard and train new users on system functionalities and usage.
- Collaborate with cross-functional teams to identify and evaluate system solutions.
- Facilitate user support to ensure the timely resolution of technical issues.
Requirements
- Bachelor's degree in Information Technology or a related field.
- 2–3 years of hands-on experience in system support, analysis, and reporting.
- Strong command over SQL databases, ERP/CRM/HRMS/POS systems, and business process mapping.
- Skilled in Microsoft Office Suite and general system administration.
- Excellent interpersonal, time management, and organizational skills.
- Strong attention to detail with the ability to manage multiple tasks.
- Proactive, self-motivated, and capable of working independently or in a team environment.
- Fluent in English with strong communication skills.
- Seniority levelAssociate
- Employment typeFull-time
- Job functionInformation Technology
- IndustriesHuman Resources Services and IT Services and IT Consulting
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