
Application Support Specialist
6 hours ago
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HR Consulting Expert in HR Consulting at ALM Human ResourceJob Responsibilities
- Administer and maintain software systems with regular updates, backups, and reporting.
- Manage daily operations of marketing campaigns, including setup and performance tracking.
- Perform data mining, analysis, and generate custom reports based on business requirements.
- Handle and troubleshoot payment gateway integrations.
- Conduct requirement gathering, process mapping, and workflow analysis.
- Onboard and train new users on system functionalities and usage.
- Collaborate with cross-functional teams to identify and evaluate system solutions.
- Facilitate user support to ensure the timely resolution of technical issues.
Requirements
- Bachelor's degree in Information Technology or a related field.
- 2–3 years of hands-on experience in system support, analysis, and reporting.
- Strong command over SQL databases, ERP/CRM/HRMS/POS systems, and business process mapping.
- Skilled in Microsoft Office Suite and general system administration.
- Excellent interpersonal, time management, and organizational skills.
- Strong attention to detail with the ability to manage multiple tasks.
- Proactive, self-motivated, and capable of working independently or in a team environment.
- Fluent in English with strong communication skills.
- Seniority levelAssociate
- Employment typeFull-time
- Job functionInformation Technology
- IndustriesHuman Resources Services and IT Services and IT Consulting
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