Customer Support Specialist

7 days ago

Lahore, Punjab, Pakistan Pixel Communications Full time
Job Description:

We are a dynamic and fast-growing company committed to providing exceptional customer service. As we continue to expand, we are looking for a dedicated and experienced Customer Support Specialist to join our team. If you are passionate about helping customers and have excellent communication skills, we would love to hear from you

Key Responsibilities:

  • Respond to customer inquiries via phone, email, chat, or other communication channels in a timely and professional manner.
  • Provide clear and accurate information about our products and services.
  • Troubleshoot customer issues, resolve complaints, and ensure customer satisfaction.
  • Maintain detailed records of customer interactions and follow up as necessary.
  • Collaborate with internal teams to resolve complex customer issues.
  • Assist in creating and updating customer support documentation.

Requirements:

  • Minimum of 2 years of experience in customer support or a related field.
  • Strong verbal and written communication skills in English.
  • Excellent problem-solving abilities and attention to detail.
  • Ability to work independently and as part of a team.
  • Familiarity with customer support software or CRM systems is a plus.
  • A positive, friendly, and patient attitude when dealing with customers.

Preferred Qualifications:

  • Experience in a tech or SaaS environment is a plus.
  • Ability to handle high-pressure situations effectively.

Benefits:

  • Competitive salary and performance-based incentives.
  • Flexible working hours.
  • Opportunity for career growth and development.
  • Health and wellness benefits.
  • [Additional perks, e.g., remote work options, team-building events, etc.]

How to Apply: If you're a problem-solver who enjoys helping others, we'd love to hear from you. Please submit your resume and a cover letter highlighting your relevant experience and why you're a great fit for the role.

Job Specification:

Listening to Customers

Customer Care Representation

Customer Satisfaction Management

Communication Skills

#J-18808-Ljbffr

  • Customer Support Representative

    2 weeks ago

    Lahore, Punjab, Pakistan Live Support Limited Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Live Support LimitedFounder & CEO of Live Support | Providing 24/7/365 Customer Support |Transforming Businesses Globally We're Hiring: Customer Support Representative (Crypto Mining Focus)Location: Main Boulevard, GulbergShift: 2 PM – 10 PM (Rotational)We are...

  • Customer Support Specialist

    7 days ago

    Lahore, Punjab, Pakistan Beta Business Direct Full time

    Customer Support Specialist Beta Business Direct, Pakistan A reputed UK-based B2B service provider firm is looking for a female Customer Service Specialist who can deal with customers effectively and generate leads. A candidate must have hands-on experience in call center. Performance-based bonuses will also be given.Responsibilities:Influence customers and...

  • Customer Support Specialist

    7 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    About the RoleThis is a full-time position for a Customer Support Specialist at an IT services company. The ideal candidate will provide technical and non-technical customer support, ensuring high levels of customer satisfaction.Key responsibilities include resolving customer inquiries, providing technical assistance, and analyzing customer needs to deliver...

  • Customer Support Specialist

    7 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Job Title: Customer Support SpecialistJob Summary:We are seeking a skilled and experienced Customer Support Executive to join our team. As a Customer Support Specialist, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring that all customer interactions are handled professionally and efficiently.Key...

  • Customer Support Specialist

    4 days ago

    Lahore, Punjab, Pakistan Easetalent Full time

    1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from EasetalentTalent Source Specialist @Easetalent | Startup Recruiter | Talent Acquisition | Trusted Partner in Building Teams for Startups, SMBs and Scaling…Lahore |Full Time |On-Site |70,000 - 80,000Job Overview:We are...

  • Customer Support Specialist

    2 days ago

    Lahore, Punjab, Pakistan Stampa Solutions Full time

    1 day ago Be among the first 25 applicantsDirect message the job poster from Stampa SolutionsAt Stampa Solutions, we're committed to delivering exceptional customer experiences and we're looking for a proactive and friendly Customer Support Representative to join our growing team.Job Summary:We are seeking a reliable and enthusiastic Customer Support...

  • Customer Technical Support

    2 weeks ago

    Lahore, Punjab, Pakistan Cyber System Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Cyber System.Role DescriptionThis is a full-time, on-site role for a Customer Technical Support specialist located in Mozang Lahore. The Customer Technical Support specialist will be responsible for providing technical support to clients, addressing their...

  • Customer Support Specialist

    7 days ago

    Lahore, Punjab, Pakistan beBeeCustomerService Full time

    Customer Service Representative Role Description:Job Title: Customer Support SpecialistWe are seeking experienced and skilled individuals for afternoon shifts in a customer service position. This role requires strong communication and interpersonal skills to effectively manage customer interactions.Key Responsibilities:Provide exceptional customer service...

  • Customer Support Specialist

    7 days ago

    Lahore, Punjab, Pakistan ibex Full time

    Customer Support Specialist - Western UnionAssist customers in resolving queries pertaining to the electronic transfer of funds.Assist in the process of all documents required to perform transactions.Analyze customers' concerns with resolutions within the timeframe.Coordinate inbound customers' inquiries and provide resolutions.Maintain knowledge of...

  • Customer Support Specialist

    7 days ago

    Lahore, Punjab, Pakistan TechSea Full time

    Company Description:TechSea is a rapidly growing SaaS-based IT and career services company with operations in Pakistan and the United States. We deliver exceptional solutions to customers and are seeking passionate individuals to join us as we expand. This position is based in our Valencia Town office, Lahore, with working hours from 5:00 PM to 2:00 AM...