
Customer Support Specialist
4 weeks ago
Beta Business Direct, Pakistan
A reputed UK-based B2B service provider firm is looking for a female Customer Service Specialist who can deal with customers effectively and generate leads. A candidate must have hands-on experience in call center. Performance-based bonuses will also be given.
Responsibilities:
- Influence customers and generate leads.
- Provide helpful information to customers.
- Answer customers' questions on calls and respond to complaints.
- Respond to customers' queries in a timely and accurate manner.
- Identify customers' needs and help them use specific features.
Requirements:
- Experience as a Customer Support Specialist or similar CS role.
- Familiarity with our industry is a plus.
- Excellent communication and problem-solving skills.
- Motivated to work creatively in a friendly ambiance.
- Patience and ability to remain calm in stressful situations.
- Multitasking abilities.
- Energetic and hard-working.
Call center
Customer Support
Cold Calling
Problem Solving
Salary: Market Competitive Salary Package 30k - 50K
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