Customer Support Specialist

4 weeks ago


Lahore, Punjab, Pakistan Beta Business Direct Full time
Customer Support Specialist
Beta Business Direct, Pakistan

A reputed UK-based B2B service provider firm is looking for a female Customer Service Specialist who can deal with customers effectively and generate leads. A candidate must have hands-on experience in call center. Performance-based bonuses will also be given.

Responsibilities:

  1. Influence customers and generate leads.
  2. Provide helpful information to customers.
  3. Answer customers' questions on calls and respond to complaints.
  4. Respond to customers' queries in a timely and accurate manner.
  5. Identify customers' needs and help them use specific features.

Requirements:

  1. Experience as a Customer Support Specialist or similar CS role.
  2. Familiarity with our industry is a plus.
  3. Excellent communication and problem-solving skills.
  4. Motivated to work creatively in a friendly ambiance.
  5. Patience and ability to remain calm in stressful situations.
  6. Multitasking abilities.
  7. Energetic and hard-working.
Job Specification

Call center

Customer Support

Cold Calling

Problem Solving

Salary: Market Competitive Salary Package 30k - 50K

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