
Client Services Representative
3 weeks ago
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Job Title: Client Services RepresentativeLocation: Gulberg Greens, Islamabad
Timings: Weekly Rotational Shifts (1:00 PM – 10:00 PM, 2:00 PM – 11:00 PM, 3:00 PM – 12:00 AM) 5 Days a week.
About the Role:We are looking for a confident, proactive, and detail-oriented Client Services Representative to join our growing team. This role is vital to ensuring smooth day-to-day operations and seamless communication between clients, engineers, and internal departments. You'll manage multiple conversations, prioritize tasks, and keep everything running on track with a calm and solution-focused approach.
Key Responsibilities:- Coordinate with clients, engineers, and support teams to ensure timely task execution and issue resolution
- Manage and respond to queries through calls, messages, and emails in a professional and efficient manner
- Support service request handling, especially related to property, maintenance, or logistical coordination
- Provide real-time support and maintain a consistent line of communication with field and back-office teams
- Take ownership of daily tasks with minimal supervision, ensuring all assigned responsibilities are followed through
- Strong time management and ability to juggle multiple priorities
- Efficient multitasking and the ability to quickly shift focus
- Excellent verbal and written communication skills
- Strong interpersonal skills and a customer-centric attitude
- Proficiency in basic tech tools (spreadsheets, mobile apps, task managers)
- A fast-paced, dynamic, and collaborative work environment
- Growth opportunities within a scaling company
- Hands-on learning from day one
- Supportive team and leadership
- Competitive compensation
Entry level
Employment type:Full-time
Industries:Repair and Maintenance
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