
Client Engagement Manager
2 days ago
Direct message the job poster from Addo AI
Passionate About Finding the Right Talent | HR Manager | Tech & Non-Tech Recruitment Expert | Building High-Impact TeamsRole Overview:
Addo AI is seeking a proactive and articulate Client Engagement Manager to strengthen client partnerships and support business growth. This role combines account nurturing with early-stage relationship development, making it ideal for someone who can confidently represent the company in both client servicing and pre-sales conversations. The ideal candidate excels at understanding client needs, translating AI-driven solutions into business value, and fostering trust with both existing and prospective clients.
Key Responsibilities:
- Engage regularly with existing clients to understand their business objectives, challenges, and expectations.
- Meet with prospective clients to explore needs, present Addo AI's capabilities, and support early relationship building.
- Translate technical AI solutions into clear, business-oriented conversations for both technical and non-technical stakeholders.
- Act as the primary liaison between clients and internal teams, ensuring timely communication and smooth project delivery.
- Build long-term strategic relationships to drive client satisfaction, retention, and new business opportunities.
- Document client interactions and feedback to inform internal strategy and improve service quality.
Requirements:
- Bachelor's degree in business, Communications, or a related field; a background or interest in AI/tech is a plus.
- 3+ years in a client-facing role, preferably in the tech or consulting sector.
- Outstanding verbal and written communication skills.
- Strong interpersonal skills and a proactive, solution-oriented mindset.
- Ability to manage multiple client relationships with professionalism and empathy.
Company Benefits:
- Provident Fund
- Performance-based Bonuses
- Health Insurance
- Annual Increments
- Certification Reimbursement
- Mid-Senior level
- Full-time
- IT Services and IT Consulting
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