Officer, Country HR

JOB SUMMARY: The Officer, Country HR and Admin provides Human Resource and Administrative support for the HR department. He/she will be responsible for HR operational oversight of key HR functions including Talent Acquisition and management, Staff Relations and Administration support, and Performance Management support etc.

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.

The applicability of each duty and responsibility may vary depending on (1) the country program projects implementation and (2) its staffing management.

The country program projects implementation could be for (1) an emergency response domestically or internationally or (2) existing development projects internationally.

The staffing management will be applicable according to International Medical Corps proposal activities and its current representation in country. The duties below are representative of general scope for this job profile and will be applicable accordingly for staff management of (1) national staff only, or (2) international staff only, or (3) both national and international staff.

• Participate in reviewing national staff policies and recommend changes/additions/deletions to the HR & Administration Manager.
• Provide support to program and operations staff in interpretation of HR policies and procedures and provide technical support on HR issues, as directed by supervisor.
• Work with HR & Administration Management on implementation of strategic planning of the department.
• Conduct regular field travel to project offices ensure proper implementation of human resources procedures and assist/ support managers in their needs.
• Maintains compensation databases and ensures employment records are properly maintained in the HR systems (CostPoint, Local HR system).
• Facilitate the recruitment process and advice the hiring manager on each recruitment stage and prepare regular recruitment tracking reports.
• Ensure that recruitment process is fair and transparent and in line with IMC HR policies and procedures.
• Ensure proper orientation for all new staff; collaborate and coordinate with other departments to provide an engaging and welcoming orientation.
• Advise and facilitate employee separation process and maintain separation documents in employee file.
• Assist in updating organograms, maintaining contact lists, and information flow lines on regular basis.
• Assist in preparation of employee contracts, and other mandatory documents are signed and filed.
• Assist in writing personnel letters as required (transfer, Promotion, increment, acceptance of resignation and others).
• Assist in preparation of separation / terminal benefits.
• Assist HR Management to do periodic turn over analysis.
• Coordinate travel of international staff (itinerary, ticketing).
• Ensure that all the personnel files are kept in safe custody and are updated on regular basis. Also, ensure that the required documents are uploaded on shared cloud system (Office 365).
• Support HR Management to ensure that performance reviews are processed timely and filed.
• Supports country program supervisors and staff in the goal setting, end of probation or annual performance reviews ensuring proper documentation of performance appraisals.
• Supports country program supervisors to identify training needs or performance gaps of staff.
• Support the audit and compliance process and provide the documentation after reviewed by HR Management.
• In collaboration with supervisor, liaise with the Certified Public Accountant for the NSSF and Income tax payment schedules.

• Organize as necessary visa applications/ immigration clearance procedures for international staff.
• Ensure that office and Guesthouse supplies are available and replenished timely.
• Track office and Guesthouse utility bills and lease agreements to ensure timely payments and renewals.
• Ensure that facility staff are well coordinated and effectively performing their roles.
• Manage utilization of office space and bookings for accommodation to IMC Guesthouse.

Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.

• Typically, a Bachelor's degree in related area. Degree in HR management is preferable. Equivalent combination of relevant education and experience may be substituted as appropriate.
• Typically, 3+ years' experience as a HR generalist.
• Previous experience with International Medical Corps is a plus.
• Knowledge of local labor laws.
• Experience with human resource information system would be an added advantage.
• Knowledge of principles and procedures for staff recruitment, selection, training, compensation and benefits, job design, labor relations and negotiation, and Human Resources Information Systems.
• Knowledge and understanding of local employment standards.
• Strong MS office and the ability to use technology to collaborate.
• Good conflict management skills.
• Excellent communication and interpersonal skills.
• Excellent planning and organizing skills.
• Ability to work effectively and collaborate with others.
• Ability to maintain confidentiality and foster trust and respect.
• Self-motivated, highly organized and detail oriented.
• Flexible, comfortable with deadlines and able to work well under pressure.
• Ability to perform multi-tasking.