Legal Intake Specialist

21 hours ago

North Nazimabad Town, Pakistan Bighornlaw Full time

Posted 12 days ago

Description

Our growing law practice is seeking a full-time legal intake specialist to join our team You'll communicate with prospective clients and evaluate the suitability of their cases for the firm, manage new client onboarding and data entry, book and manage their appointments, as well as perform other administrative tasks.

We'll provide the training and resources to help you excel in your role on our collaborative, cooperative, and upbeat team. We are looking for serious, goal-driven candidates with an excellent work ethic, prior customer service experience or law firm intake experience, great communication skills and attention to detail, the ability to process and evaluate a large volume of information per day, and a desire to help others.

Responsibilities

  • Answer the law firm's main phone line, the majority of calls from leads.
  • Collect detailed information from potential clients.
  • Qualify leads by case type suitability, amount of controversy, deadlines, and related factors.
  • Follow up with leads by phone and CRM. Offer a range of consultation types. Provide and track referrals.
  • Draft engagement agreements. Document collection before consultations. Ensure complete file and file setup.
  • Follow up with clients after consultations. Conduct general scheduling and administration. Maintain electronic files and send letters electronically.
Qualifications
  • Hybrid position. Will only consider candidates who reside within the Atlanta, Georgia metropolitan area though the firm will consider a hybrid work schedule upon proof of proficiency and productivity.
  • Important: As some remote work is anticipated, all candidates must confirm they have a home office that is secure, enclosed, private, and dedicated to the role, during normal business hours. Must ensure a work environment free from noise and other distractions from the home environment. Maintaining lead/client confidentiality is critical.
  • Law firm experience is preferred; customer service experience in the financial sector and other professional services is also relevant experience. A paralegal certificate is not required. We are open to part-time applicants who are able to commit to a minimum of 30 hours per week.
  • Other Considerations: Currently, the firm does not offer health insurance.
  • References and a background check will be required.
  • No inquiries by phone or email.
  • NO RECRUITERS
Compensation

$45,000 - $52,000 per year

Our practice has two main components: 1) We represent individuals and businesses in a variety of real estate disputes, including homeowner association and condominium association disputes. We assist all clients with resolving legal disputes in the most efficient and effective manner possible. We strive to use alternative dispute resolution and routinely resolve these disputes before they escalate to litigation. 2) We have a Georgia civil appellate practice that focuses on appeals of real estate-related matters. We take pride in our growing Georgia appellate practice.

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