
Call Center Supervisor
2 days ago
3 days ago Be among the first 25 applicants
Direct message the job poster from Orient Biz Tech
Ai Digital Marketing Strategist | Project Management Expert | Driving Business Growth Through Data-Driven CampaignsCompany Description
Welcome to Orient Biz Tech, where innovation meets efficiency. As a digital marketing and BPO firm, we specialize in creating customized strategies to boost your online presence and streamline business processes. Our dedicated team is committed to providing personalized solutions, ensuring each client receives the necessary attention and expertise to excel in the digital landscape. We aim to be your strategic partner in growth, prioritizing your success.
This is a full-time on-site role for a Call Center Supervisor located in Lahore. The Call Center Supervisor will oversee the daily operations of the call center, ensuring high levels of customer satisfaction and efficient team management. Responsibilities include supervising staff, monitoring performance, analyzing data, and enhancing processes. The role also involves maintaining effective communication within the team and addressing any issues promptly.
- Supervisory Skills and Team Management experience
- Customer Satisfaction and Communication skills
- Strong Analytical Skills
- Experience in managing a customer service team
- Excellent problem-solving abilities
- Bachelor's degree in Business Administration, Management, or related field
- Seniority levelMid-Senior level
- Employment typeFull-time
- IndustriesIT Services and IT Consulting
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Call Center Supervisor
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