E-Commerce Executive

4 weeks ago


Lahore, Punjab, Pakistan Cresset Technology Full time

We are looking for a motivated and enthusiastic E-commerce Executive to join our team As an integral part of the business, you will be responsible for building strong relationships with customers, ensuring smooth order placement, delivery processes, and issue resolution. If you are ready to make an impact and contribute to a growing team, this is the role for you

Key Responsibilities:

  1. Serve as the primary point of contact between the brand and the customer throughout the order lifecycle.
  2. Collaborate with Warehouse and Logistics teams for smooth order pickups, deliveries, and payment processing.
  3. Work closely with teams across Advertising, Creative, and social media to develop effective strategies.
  4. Build and nurture relationships with key clients and customers.
  5. Provide daily reports on order activities and maintain accurate records of customer contacts.
  6. Prepare and analyze Daily Sales Reports.
  7. Ensure strong follow-up on leads.
  8. Address customer inquiries promptly across all digital platforms.

Requirements:

  1. Bachelor's degree in Marketing, Business Administration, or a related field.
  2. 1-2 years of experience in E-commerce or a similar role.

Submit your resume to people@cressettech.com.

Location: DHA Phase 8, Lahore

Seniority level

Entry level

Employment type

Full-time

Job function

Sales and Business Development

Industries

IT Services and IT Consulting

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