Sales Account Manager

4 days ago

Faisalabad City Tehsil, Pakistan Bespoke Digital - Vertex360 Full time

Job Description:
On Rotation Account Manager Team Leader

Responsibilities:
  1. Lead and manage a team of account managers to ensure exceptional customer service delivery
  2. Develop and implement strategies to increase customer satisfaction and retention
  3. Oversee the onboarding process for new clients, ensuring a smooth transition and effective knowledge transfer
  4. Collaborate with internal departments, such as sales and marketing, to align strategies and drive revenue growth
  5. Build and maintain relationships with key accounts, acting as the main point of contact for their inquiries and concerns
  6. Monitor team performance, providing regular feedback and coaching to enhance individual and team productivity
  7. Stay updated with industry trends and competitive landscape to identify new business opportunities
  8. Prepare regular reports and provide insights on key metrics to senior management
Job Specification:
  1. Strong leadership skills with the ability to motivate and inspire a team
  2. Proven experience in account management, preferably in the software industry
  3. Excellent communication and interpersonal skills
  4. Strong negotiation and problem-solving abilities
  5. Ability to work under pressure and meet tight deadlines
  6. Proficient in CRM software and other relevant tools

Location: Computer Software - Melbourne, Australia

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