
Customer Service 2
11 hours ago
At IDEMIA, we aim to offer our employees a dynamic and exciting environment where you have opportunities for career growth and professional development.
Internal mobility is a great way for you to energize your career and to build your personal brand. It's also a great way to explore other functions, professions, or countries as IDEMIA operates in different businesses and in 50+ locations around the world.
PurposeKey Missions- Owns the first level customer relationship for all BAU (Business As Usual) activities, including incoming requests and enquiries.
- Coordinates contract execution with all relevant stakeholders to ensure a high level of customer satisfaction.
- Manages the end-to-end Sales Order Process for all customer order activities, including stock management, quoting, and invoicing.
- Supports regulatory customer and internal compliance requirements.
- Manages customer queries and complaints to a satisfactory resolution.
- Supports Account Manager in relation to contract delivery.
- Supports internal requirements in relation to service delivery.
- Manages multiple small-medium size or complexity customer accounts with minimal support.
- Handles customer service inquiries, requests, and problems directly, through a variety of mediums, and also face to face, able to manage these effectively.
- Uses internal tools and systems effectively.
- Gathers and reviews information, troubleshoots, and makes recommendations.
- Prepares and presents customer reports and presentations.
- Requires a general knowledge of the organization, products, and services.
- Provides leadership, coaching, and mentoring to entry-level colleagues.
- Assesses needs and suggests or promotes alternative products, services, and solutions.
- Sells or promotes products or services.
- Organizes customer retention and growth trend documentation.
Seize all the opportunities of our fast-paced environment. Expect the unexpected.
#J-18808-Ljbffr-
Customer Service Executive
1 week ago
Karachi, Sindh, Pakistan Cannar Venture Inc. Full timeWe are looking for a Customer Service Executive.Qualification:MBA from a reputable university.Experience: 2 years in sales or customer service.Job Responsibilities:Conduct market research and identify potential clients.Build networks and derive sales for the assigned projects.Call prospective customers and pitch relevant projects with details.Follow up on...
-
Customer Service Representative
11 hours ago
Karachi, Sindh, Pakistan All Marketing Solutions Full timeProviding customer service and sales support to businesses in the telecommunications industry. We are currently expanding our team and looking for fresh graduates and students to join us as Evening Customer Service Representatives in our Karachi office.Job Description: Evening Customer Service RepresentativeResponsibilities:1. Handle customer inquiries and...
-
Customer Services
4 weeks ago
Karachi, Sindh, Pakistan Eminent4U Private Limited Full timeCustomer Services (Retention) SpecialistWhat is a Customer Services Specialist?As a Customer Retention Specialist, your mission is to engage with customers at the brink of cancelling their policies or considering renewal. Your goal is to maintain high retention rates by providing outstanding service and offering effective solutions.Responsibilities of...
-
Customer Service Representative
11 hours ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob Overview: We are seeking a motivated and detail-oriented Customer Service Representative to join our team. The ideal candidate will have excellent English language skills, strong communication abilities, and experience in a call center environment. About the Role: As a Customer Service Representative, you will be responsible for handling customer...
-
Customer Service Director
1 week ago
Karachi, Sindh, Pakistan Cannar Venture Inc. Full timeCannar Venture Inc. is seeking a Customer Service Director to lead our customer-facing teams.Key Qualifications:We require an MBA from a reputable university and 2 years of experience in sales or customer service.Job Responsibilities:Conduct market research to identify potential clients and build networks to derive sales for assigned projects.Pitch relevant...
-
Customer Service Ambassador
11 hours ago
Karachi, Sindh, Pakistan beBee Careers Full timeWe are seeking a highly motivated and detail-oriented Cyber Tech Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our clients.Job Responsibilities:Respond to customer inquiries via phone, email, and chat in a timely and professional manner.Resolve customer complaints...
-
Customer Service Associate
11 hours ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob SummaryWe are seeking a Customer Service Associate who can provide exceptional customer service and support to our clients. As a key member of our team, you will be responsible for building strong relationships with customers and resolving any issues that may arise.Key Responsibilities:Handle customer inquiries and resolve any issues in a timely and...
-
Customer Service Representative
11 hours ago
Karachi, Sindh, Pakistan Naheed Full timeWe are thrilled to invite vibrant and passionate individuals to join our Customer Service team If you have a knack for creating exceptional customer experiences and a desire to make a positive impact, we want to hear from you. Join us and be a part of something specialDescriptionQualifications:Experience: Min 1 year (Must know KPI's and SOP's of call...
-
Customer Service Representative
11 hours ago
Karachi, Sindh, Pakistan UGA All Business Solutions LLP Full timeUGA All Business Solutions LLP, Pakistan We are looking for a talented individual to join our team in the role of a Customer Support Executive who will focus on providing excellent responsive service for our customers. The ideal candidate will have excellent verbal and written communication skills.This position is responsible for providing customers...
-
Customer Service Director
15 hours ago
Karachi, Sindh, Pakistan 14th Street Pizza Co. Full timeJob Overview14th Street Pizza Co. seeks an experienced Customer Service Director to lead our customer service team in providing exceptional support and resolving complex inquiries.ResponsibilitiesPolicy Development: Collaborate with the management team to develop and update customer service policies and procedures that align with company goals.Expectation...
-
Magento 2 Developer
2 weeks ago
Karachi, Sindh, Pakistan Chapal Pvt. Limited Full timeJob InformationDivision: OnlineAge Bracket: 25-35 yearsPosition Available: 2Shift Schedule: Mon-Fri 10:00 AM-7:00 PMArea: Block 4, CliftonTejar is an unrivalled company running an online retail store to offer sustainable and everlasting consumer goods to those who want a massive improvement in their lifestyle. The store exudes a wide variety of products,...
-
Customer Service Liaison
11 hours ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob DescriptionWe are looking for individuals who possess exceptional customer experience skills to join our team. As a Customer Service Representative, you will be the primary point of contact for customers, providing them with solutions to their queries and concerns.ResponsibilitiesProvide top-notch customer service via phone, email, or in-person...
-
Customer Service Professional Wanted
11 hours ago
Karachi, Sindh, Pakistan beBee Careers Full timeAbout the RoleIn this exciting role, you will have the opportunity to work with a dynamic team and make a real difference in the lives of our customers. As a Customer Service Professional, you will be responsible for providing top-notch support to our customers, answering their queries, and resolving any issues they may have.Key Responsibilities:Respond to...
-
Customer Service Representative
11 hours ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob OverviewWe are seeking a highly skilled customer service professional to join our team. As a calling agent, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and delivering results in a fast-paced environment.Key ResponsibilitiesManage inbound and outbound calls effectively, addressing customer...
-
Customer Service Representative
2 weeks ago
Karachi, Sindh, Pakistan OneTen Communication Full timeJob Title: Telesales SpecialistAbout the Role:We are looking for an experienced Telesales Specialist to join our team at OneTen Communication. The ideal candidate will have a strong background in customer service and sales, with excellent communication and interpersonal skills.Key Responsibilities:Handle customer inquiries and resolve issues...
-
Customer Service Representative
11 hours ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob Overview:We are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing department, you will be responsible for providing top-notch support to our clients via telephone.Key Responsibilities:Handle inbound and outbound calls in a professional and courteous mannerResolve customer complaints promptly and...
-
Customer Service Representative
11 hours ago
Karachi, Sindh, Pakistan beBee Careers Full timeCustomer Support - Evening ShiftPlease note: our office hours are Monday to Saturday, 5:00 PM till 2:00 AM.Responsibilities:Handle customer complaints and provide suitable solutions and alternatives within the given timeframe.Assess customers' needs to achieve their satisfaction.Resolve customer complaints verbally and non-verbally.Manage a large volume of...
-
Customer Service Operations Manager
15 hours ago
Karachi, Sindh, Pakistan 14th Street Pizza Co. Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Operations Manager to join our team at 14th Street Pizza Co. As a key member of our customer-facing team, you will be responsible for developing and implementing effective customer service strategies that drive customer satisfaction and loyalty.Key responsibilities include...
-
Customer Service Representatives
11 hours ago
Karachi, Sindh, Pakistan beBee Careers Full timeCALL CENTER JOBWe are looking for jobless individuals who want to start their career in customer service. This is an entry-level position that does not require higher education or experience, making it perfect for fresh candidates. If you have strong communication skills and a good command of the English language, we encourage you to apply.We will provide...
-
Customer Service Associate
11 hours ago
Karachi, Sindh, Pakistan beBee Careers Full timeSalary:We are offering a competitive salary package to the right candidate.Job Description:A Receptionist is responsible for providing exceptional customer service to clients and guests.The ideal candidate will have good communication skills, be attentive, hardworking, and dedicated.Required Skills and Qualifications:A minimum of 1-2 years working experience...