Customer Service Operations Manager

The ideal candidate will be responsible for overseeing the day-to-day operations of our Customer Service Offices nationwide. This includes ensuring that exceptional customer satisfaction is consistently delivered through first-line services.Key responsibilities include:Managing countrywide Customer Service Offices.Ensuring seamless customer...

Job Title: Customer Service Operations ManagerAbout UsPro Work Technical Services is a leading provider of call center services in Pakistan. With over 10 years of experience, we work with large enterprise companies internationally.Key ResponsibilitiesCall Center Leadership:Supervise and lead a team of call center agents to achieve sales targets and provide...

About the RoleWe are seeking an accomplished Head of Customer Services Operations to join our team at Sui Southern Gas Company Limited. This critical role involves managing various aspects of customer services, including sales, billing, and customer service delivery.The successful candidate will be an exceptional leader with outstanding communication skills....

Customer Service Operations CoordinatorR&I Electrical Appliances is looking for a detail-oriented and organized CSOC to coordinate day-to-day customer service operations. This key role requires a strong focus on delivering exceptional customer satisfaction, streamlining processes, and ensuring seamless interactions between teams.Main...

We are seeking a results-driven individual to join our team as a Customer Service and Retail Operations Manager at Cambridge Garment Industries. In this role, you will be responsible for delivering exceptional customer service, managing inventory, and driving sales growth.Key ResponsibilitiesProvide outstanding customer service, respond to customer...

MCS Digitizing seeks an experienced leader to oversee our Software House operations, driving excellence in customer service delivery. The successful candidate will develop and execute a comprehensive strategy that aligns with the company's overall customer service vision, prioritizing key performance indicators (KPIs) and metric-driven decision-making.Main...

Job Overview">We are seeking a highly skilled and experienced Customer Service Operations Director to join our team at Sybrid (Pvt) Ltd - A Lakson Group Company.">About the Role">The successful candidate will be responsible for supervising complete sales operations, managing and achieving sales targets, planning and developing new methods to improve call...

About the RoleWe are looking for a Customer Service Management Specialist to join our team. The successful candidate will be responsible for managing customer service operations, ensuring high levels of customer satisfaction, and resolving customer complaints in a timely manner.Key ResponsibilitiesManage customer service operations and ensure efficient...

At hHELIOS, we are seeking a Customer Service Operations Lead to oversee the processing department and enhance current processes.Job ResponsibilitiesDeal directly with customers via phone, email, or face-to-face interactions.Respond promptly and thoroughly to customer inquiries.Resolve customer complaints efficiently.Obtain and evaluate relevant information...

Job OverviewHorizon Tech is seeking a highly organized and proactive Sales and Operations Support Specialist to join our team. This role is vital to ensuring smooth operations and exceptional customer service by managing order processing, shipping logistics, inventory inquiries, and client communications.Key Responsibilities:Process customer orders promptly...

Get AI-powered advice on this job and more exclusive features.Founded in 1998, A.J Worldwide Service Pakistan is a leading freight forwarding company that specializes in air, sea, and road transportation services. With a dedicated team, we offer tailor-made temperature-controlled solutions to meet our customers' logistics needs. Contact us at hr@ajwwpk.com...

About the RoleWe are seeking a proactive and friendly individual to take ownership of customer services and relationship management. This role will involve handling inquiries, generating leads, and coordinating with internal teams.Main ResponsibilitiesDevelop and implement strategies to improve customer satisfaction and engagement.Build strong relationships...

Customer Service and Business Operations Experts are essential to PTCL Group's success. As a key member of our team, you will oversee the daily operations of our customer service department, focusing on copper-to-fiber transitions to ensure seamless delivery of high-quality services. Your responsibilities will include:Main ObjectivesImprove installation...

About the RoleWe are looking for a highly skilled Service Operations Manager to join our team. The successful candidate will be responsible for overseeing the day-to-day operations of our client services division, ensuring that all services are delivered to the highest standard.You will work closely with our client services teams to identify areas for...

Job Description: The Customer Service Director is responsible for developing and implementing customer service strategies that meet business objectives. Key responsibilities include dealing with customer complaints, investigating root causes, and providing solutions within defined timelines. This role requires close coordination with QA and Operation teams...

Assistant Manager Service OperationsWe are seeking a highly skilled and experienced Service Operations Manager to join our team at Shahzad Training & Consulting International in Pakistan. As an essential member of our operations department, you will be responsible for providing services to dealers in the areas of service operations.You will play a key role...

Job OverviewWe are seeking an experienced Front Desk Officer to join our team. The ideal candidate will have strong communication and organizational skills, as well as experience in handling front desk operations and customer service.Key Responsibilities:Greet visitors and manage front desk operations in a professional manner.Answer and direct phone calls to...

Job PurposeThis position is responsible for guiding, supervising and monitoring a team of Call Center agents in terms of operations and sales. The key objective is to drive the teams to achieve objectives by maximizing sales and enhancing customers' experience.Key Result ResponsibilitiesDefines/sets and drives the sales targets of the assigned team to...

We are seeking a Customer Service Manager to establish a new office and oversee office infrastructure.Key ResponsibilitiesManage and maintain customer relationships through effective communication.Lead and motivate a team of customer service representatives to achieve business objectives.Required Skills:Strong leadership and organizational skills.Excellent...

Jazba Food Services (pvt) Limited is looking for a highly skilled Food Service Operations Director to lead our team in delivering exceptional customer experiences. The ideal candidate will have a strong background in food service operations, excellent leadership skills, and the ability to drive business growth.Key responsibilities include managing...