Call Center Manager

Call Center ManagerVerticity (Pvt) Ltd., Pakistan The Call Center Manager is responsible for the effective management of a call centre. This involves ensuring that calls are answered within predetermined time scales and dealt with properly.Key Responsibilities:Manage the day-to-day operations of the call centre;Set and meet performance targets for speed,...

Job Title: Call Center DirectorWe are seeking a highly skilled and experienced call center director to join our team at TeleTec Global in Pakistan.Your primary responsibility will be to oversee the day-to-day operations of our call center, ensuring that all sales teams meet their targets and provide exceptional customer service.To succeed in this role, you...

Call Center Manager Jagah Online, Pakistan Provide guidance, team members and learning and counseling for the team. Strong participation and sponsorship in the development of the staff to achieve improved results and to prepare for succession.Ensure effective and consistent communication throughout the team, encourage feedback and customer insight in order...

Call Center - Closer / Team Leader / Supervisor TeleTec Global, Pakistan To lead a team of 20 reps, managing them and closing their sales.Must have worked on Telecom Campaigns in the past. Responsibilities include training, motivating, and closing the sales of agents while providing ongoing support.Must have worked as a closer or team leader in the past or...

At Esquare Services (Pvt) Ltd, we require a seasoned professional to spearhead our Inbound Call Center operations. The ideal candidate should have at least 5 years of experience in inbound management and 3 years in a similar capacity. A graduate degree with excellent communication skills is essential.Key ResponsibilitiesStrategically manage inbound campaigns...

Outbound Call Center Agents and Team ManagersWe are seeking highly motivated Outbound Call Center Agents and Team Managers to join our team at Kallstar Pty Ltd in Karachi. The ideal candidate will have experience in telemarketing and sales, particularly in Australia or other regions, and possess strong leadership skills.The role offers opportunities for...

Advent Interactive is looking for an experienced Call Center Sales Executive to perform necessary activities and generate leads, qualify them, and convert them into new business. The Call Center Sales Executive will provide sales support via phone, email, and video conferencing applications to local and international leads.Responsibilities:Identify...

- Establishes new hire training program as well as continued training of current staff to ensure'best in class' service.- Manages scheduling based on forecasted volumes.- Develops and implements Policies and Procedures that will lead to improved efficiencies.- Contributes to call centre's success by partnering with other managers to continually review and...

Tele Marketing Professional(s)We are seeking highly charged telemarketing professionals for our International Call Center. The ideal candidate will have excellent communication skills, be able to build relationships with clients, and identify opportunities for lead generation.About the JobThis is an exciting opportunity for individuals who are passionate...

Assistant Manager (Call Center Operations)E-Square, PakistanPakistan's leading cellular company is looking for an Assistant Manager for their call center operations. The incumbent must have 4 years of experience in different areas of call centers, preferably starting as a call center agent and then moving to a team lead position (at least one year of team...

About Center Supervisor Manager JobThis position is responsible for overseeing the day-to-day operations of the center and ensuring smooth delivery of services.Main Responsibilities:Recruit, train, and manage staff to meet performance targetsDevelop and implement processes to improve efficiency and productivityManage budget and resources effectively to...

Center Manager KM Educational Services, Pakistan Responsibilities:Retaining current customersDeveloping new customersAdministrating staffMaintaining disciplineReviewing Daily Collection ReportRecruiting for center in coordination with HRSending Salary Sheets of staff every month according to attendanceJob SpecificationQualifications:MBA (Marketing) with 3-5...

Customer Service RepresentativeWe are seeking highly skilled Customer Service Agents to join our team as Booking and Retention Specialists. As a key member of our customer-facing department, you will be responsible for delivering exceptional service to our clients.ResponsibilitiesManage and book large volumes of inbound and outbound calls in a timely and...

Urgently required Manager Inbound Campaign for Multinational in Karachi.Candidate should have at least 5 years of working experience in inbound and at least 3 years of working experience in a similar capacity. Must be a graduate with excellent communication skills.Job SpecificationResponsibilities include managing inbound campaigns and ensuring effective...

Job Title: Call Centre Operations ManagerAbout the CompanyJagah Online is a leading online platform that provides innovative solutions to businesses and individuals. We are seeking a highly skilled Call Centre Operations Manager to join our team and lead our customer support operations.Key Responsibilities:Manage a team of call centre executives to deliver...

GCS Pvt Ltd is looking for a skilled Contact Center Solutions Expert to manage our Avaya systems. The successful candidate will have hands-on experience with Avaya Aura Enterprise Contact Center Servers.Main responsibilities include:Implementation and maintenance of Avaya IP Office productsConfiguration and management of Avaya Contact Recorder and...

Center Academic Head ( Lahore ) Aptech Computer Education, Pakistan 1. Support faculty learning, delivering relevant and targeted knowledge.2. Support students learning outside of class and deliver relevant and targeted knowledge to students.3. Assist and support other members of the department as required4. Providing technical skills training for faculty...

- Measure CX at all customer touch points of the company, including stores, the company's website, social media, and e-commerce.- Analyze the data gathered (feedback, complaints, etc.) and identify opportunities to further increase CX at all touch points.- Present findings to respective departments and management on a weekly/monthly basis.- Inspire and...

Create integrated marketing campaigns based on market segments to gain new customers and build repeat businessSupervise the execution, monitoring, and measurement of marketing campaigns and their successEnsure campaign implementation follows organizational guidelinesRecruit and train talent for the successful implementation of marketing campaignsCompile...

Experienced Tele-sales agents are required for an outbound call center. In order to earn a handsome salary, agents must be fluent in English, possess good communication skills, and have convincing capabilities.Job SpecificationThis is an indoor tele-sales job. Agents must be fluent in English with at least 6 months of experience required. Agents will sell...