Call Center Specialist

3 weeks ago


Saddar Town, Pakistan Zod Full time

We are seeking a dynamic and motivated outbound Call Center Specialist to join our team for Zod Business—a thriving wholesale marketplace that connects retailers and brands around the globe. As a Virtual Sales Specialist, you will be responsible for outbound international calling to provide sales services to potential customers. The ideal candidate should be comfortable working in flexible shifts/timings to accommodate global markets.

Responsibilities:
  1. Conduct outbound international calls to potential customers, promoting our products/services and identifying sales opportunities.
  2. Provide excellent sales services by understanding customer needs, addressing inquiries, and effectively communicating the value of our offerings.
  3. Work in flexible shifts/timings to cater to international time zones and maximize outreach.
  4. Demonstrate proficiency in English speaking, listening, and typing to ensure effective communication with a diverse customer base.
  5. Utilize MS Office tools for documentation, reporting, and managing customer information.
  6. Conduct thorough research on products, markets, and industry trends to enhance product knowledge and sales strategies.
  7. Collaborate with the sales team to achieve individual and team targets.
Requirements:
  1. Proven experience as a Virtual Sales Representative or similar role in outbound international calling.
  2. Ability to work in flexible shifts/timings to accommodate global markets.
  3. Proficiency in English speaking, listening, and typing.
  4. Strong knowledge of MS Office applications for efficient data management and communication.
  5. Excellent communication and interpersonal skills.
  6. Demonstrated ability to research products, markets, and industry trends.

Salary: 60k+ and commission
Location: DHA Phase 7, Karachi

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