
Senior Executive Client Servicing
21 hours ago
We are looking for a Senior Executive Client Servicing with a strong background in managing client relationships within a creative or marketing agency environment. The ideal candidate is highly organized, detail-oriented, and thrives in fast-paced settings.
You'll serve as the vital link between our clients and internal teams—ensuring seamless communication, timely project execution, and outstanding service delivery.
Key Responsibilities
- Client Relationship Management
- Act as the primary point of contact for assigned clients, fostering trust and ensuring long-term client satisfaction. Gain a deep understanding of client goals, brand identity, and challenges. Translate client briefs into clear, actionable plans for internal teams.
- Coordination & Execution
- Work closely with creative, digital, strategy, and production departments to deliver projects and campaigns efficiently, within scope and deadlines.
- Campaign Oversight
- Manage end-to-end project timelines and deliverables. Ensure accurate implementation of client feedback and timely revisions.
- Upselling & Client Growth
- Identify growth opportunities within existing accounts and collaborate with the business development team to upsell relevant services.
- Reporting & Feedback
- Provide clients with regular progress updates, performance reports, and actionable insights to drive continuous improvement. Handle client concerns proactively to maintain strong, trust-based relationships.
- Strategic Input
- Offer ideas and feedback to improve campaign performance, client retention, and overall satisfaction.
Requirements
- 2–3 years of experience in a client servicing or account management role within an agency
- Excellent communication and presentation skills
- Proven ability to manage multiple clients and complex expectations
- Strong problem-solving, coordination, and organizational abilities
- Proactive, service-oriented mindset
- Capable of navigating high-pressure situations with professionalism
Location: On-site (Lahore)
Availability: Immediate joiner preferred
If you're an excellent communicator who enjoys working closely with clients to bring their vision to life, we'd love to hear from you
Seniority level- Mid-Senior level
- Full-time
- Venture Capital and Private Equity Principals
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