Assistant Manager, FIG – Bank Rates

About the Role:

Grade Level (for internal use):

09

Impact:You will have an opportunity to improve your skillset and grow a global internal and external network that will enable you to regularly assess client service levels and identify creative, viable ways to drive meaningful improvement.

TheCareerOpportunity:Our Company prides itself in being an equal opportunity employer and a result faced meritocracy. We set high standards and value accountability for all. At the same time, we seek to identify and reward exceptional performance with growth opportunities. Based on planned growth and initiatives, you have an opportunity to emerge to more specialized roles and act as a resource for the team.

Responsibilities:

• Support Operations Lead in maintaining overall green departmental health.
• Remain at or below client-reported accuracy targets, while maintaining a green performance indicator for Quality Control data sampling results for every quarter.
• Maintain dataset timeliness goals per defined key performance indicators (KPIs).
• Seek opportunities to create strategies yielding in reduction of client-reported errors, human mistakes, timeliness errors, and process/procedural errors.
• Seek opportunities to reduce year-over-year backlog.
• Design, execute and support the enhanced profile of employees at the entry level of Data Analyst in partnership with the People teams.
• Work on the professional development of Data Analysts to make them capable of executing tasks with utmost diligence, accuracy, ownership, and professional maturity by providing them resources and opportunities.
• Develop the second line of Operations leadership by enhancing their ownership, visibility, and decision-making ability.
• Drive the core operating culture of Quality, LEAN, Agile, Automation, Execution, and Client First at all levels.
• Develop and execute a mechanism to measure effectiveness of onboarding and trainings.
• Ensure career development plans are created for every individual and are audited by at least one skip-level leader with the plans being business as usual as part of one-on-one check-ins.
• Utilize EssentialTECH, Learning Xchange, Edge, SPhere for upskilling at all levels.
• Improve year-over-year retention rate of top and emerging talent and reduce open positions throughout the year. Ensure minimum turnaround time for replacement requisitions.
• Ensure aligning practices, processes and strategies to develop ONE organization and team culture.

What We're Looking For:

Basic Qualifications:

• Advanced knowledge of Bank Rates productand parameters
• Working experience with internal tools, such as CTS, Appian, etc
• Ability to provide constructive feedback and demonstrate training capabilities
• Conflict resolution
• Lean mindset
• Being able to think Global, act local
• Strong comprehension, oral and written interpersonal skills
• Extraordinary work ethic and self-motivation
• Deep understanding of and proficiency in MS Word, MS Excel and MS PowerPoint.
• An ability to present or discuss an analysis of the problem at hand and its possible solution(s) with partners of all levels
• Flexible to change in a dynamic environment

Preferred Qualifications:

• Understanding of the content procedures and how the data flows into the product
• People management experience and Basic knowledge of SQL will be a plus

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, andmake decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence.

What's In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you cantake care of business. We care about our people. That's why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Inclusive Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to:EEO.Compliance@spglobal.comand your request will be forwarded to the appropriate person.

US Candidates Only:The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdfdescribes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

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10 - Officials or Managers (EEO-2 Job Categories-United States of America), DTMGOP103.1 - Middle Management Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)

Job ID: 311660
Posted On: 2025-04-27
Location: Islamabad, Pakistan

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