Head Of Service Quality

Location: KarachiEducation: Master's in business administration/public administrationExperience: At least 8 years of experience in related functions/departments within the BPO industry.Key Responsibilities:Continuously monitor service quality through daily reports and ensure timely corrective actions.Oversee coaching, feedback, and development cycles through...

- Prepare for inspections based on work instructions.- Conduct product quality inspections on-site according to schedules.- Take photos of products, defects, packing, etc during the inspections.- Draft the inspection reports and submit the reports to the head office within 12 hours after inspections.Job SpecificationRequirements:- Intermediate graduate or...

We are looking for an experienced and detail-oriented Head of Quality to lead our Quality Assurance & Control function. This role is responsible for ensuring world-class product quality, minimizing defects, and meeting customer standards across the denim garment production cycle.Key ResponsibilitiesLead the entire Quality Assurance & Quality Control (QA/QC)...

People is an international HR Services company operating in Pakistan and serving domestic and multi-national client organizations across all HR functions. We are looking for a SEGMENT HEAD SALES & SERVICES for our Office in Karachi. The segment head sales & services is responsible for the daily B2B sales efforts and is responsible for the overall positioning...

Head of Quality ExcellenceThe Head of Quality Excellence is responsible for leading the quality assurance department, overseeing operations to meet required service quality and standards. This involves collaborating with operation managers to ensure QA system functionality.Responsibilities:Maintain exceptional service qualityDevelop and implement monitoring...

Teknika Corporation of Pakistan, PakistanCustomer service managers ensure that the organisation they work for satisfies its customers' needs. They may work at various levels, from head office to the front end of the business and in most cases will be:helping to develop a customer service policy for an entire organisation;managing a team of customer services...

We're Hiring – Head of Engineering / Team Lead (Karachi, Pakistan)Spire Technologies is looking for a Head of Product Engineering to lead the design, development, and delivery of cutting-edge financial technology products.This role is perfect for an experienced engineering leader who can balance hands-on technical expertise with strategic leadership in...

OverviewWe are Reckitt. Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and...

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a...

Responsibilities:Manage a team of nursing staff to ensure the delivery of high-quality nursing care to the patients in the assigned units.Ensure implementation of International Patient Safety Goals and Infection Control practices in assigned units.Ensure implementation and effective utilization of EMR in assigned units by respective nursing staff.Visit...