Head Of Service Quality

Role Summary:We are seeking an experienced Head of Service Quality to lead our Quality Team in delivering exceptional service quality and standards for local and international campaigns. The ideal candidate will have at least 13 years of working experience in the related field and be a senior manager specializing in quality control/assurance, BPO/services...

- Prepare for inspections based on work instructions.- Conduct product quality inspections on-site according to schedules.- Take photos of products, defects, packing, etc during the inspections.- Draft the inspection reports and submit the reports to the head office within 12 hours after inspections.Job SpecificationRequirements:Intermediate graduate or...

Reckitt Site Quality Head in Karachi, PakistanSite Quality HeadWe are ReckittHome to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access...

Job Title: Head of Quality OperationsIndustry: Pharmaceutical ManufacturingLocation: Karachi, PakistanExperience: 15+ years in Quality Assurance (QA) and Quality Control (QC)Education: Pharm-D, M.Sc. Chemistry, or a related discipline. Advanced certifications in Quality Management or Regulatory Affairs are a plus.Age Bracket: 40-50 yearsJob Overview:We are...

Job SpecificationWe are seeking a highly skilled Head of Client Services to join our team. The successful candidate will be responsible for overseeing the delivery of client services across our organization.Key responsibilities will include:Managing client services operationsLeading cross-functional teams to deliver resultsDeveloping and implementing...

Site Quality HeadHome to the world's best-loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal, and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a...

Changan Gul Motors requires a seasoned professional to head its 3S Dealership's After Sales Service Operations.Bolster relationships between department staff to boost productivity.Establish and enforce policies for timely warranty settlements.Streamline workshop operations to achieve improved profitability.Develop and execute customer retention strategies...

About the RoleWe are seeking an accomplished Head of Customer Services Operations to join our team at Sui Southern Gas Company Limited. This critical role involves managing various aspects of customer services, including sales, billing, and customer service delivery.The successful candidate will be an exceptional leader with outstanding communication skills....

Key ResponsibilitiesThe Regional Service Delivery Head will be responsible for overseeing the delivery of client services across our regional offices. You will work closely with our client services teams to ensure that all services are delivered to the highest standard.Key responsibilities will include:Managing regional client services operationsLeading...

Job Requirements:The successful candidate will possess a Bachelor's degree in Business Administration, Finance, or a related field, with a minimum of 5 years of experience in banking or financial services. Excellent leadership and team management skills, combined with strong communication and interpersonal abilities, are essential for this...

About the RoleThe Head of Secretariat Services will be responsible for managing the company's secretariat functions, including organizing Board Meetings, preparing agendas, and taking minutes.Key ResponsibilitiesSecretariat Functions: Organize and prepare agenda for and take minutes of Board Meetings and its committees, along with maintaining statutory...

As a key member of our team, you will be responsible for leading and supervising the planning and execution of new projects, ensuring that product quality standards are maintained as per customer requirements at optimum cost.Responsibilities:Develop and implement effective project plans, ensuring timely delivery and within budget.Collaborate closely with...

We are ReckittHome to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a...

We are seeking an experienced professional to join our team as Deputy Head of Technical Services.The ideal candidate will have:Demonstrated expertise in preparing claims related to gas theft cases.Excellent communication skills to effectively coordinate with customers.Strong analytical skills to review cases before presentation to the Claim Assessment...

Key Objectives:Maintain Service Quality: Ensure that all services meet the required quality and standards.Design Monitoring Standards: Develop and implement monitoring standards to measure service quality.Liaise with Operations: Collaborate with operation managers to ensure seamless communication and effective implementation of QA...

Role DescriptionThis is a full-time on-site role for a Head of Admissions at a newly established college at Gulshan-e-Maymar Karachi. The Head of Admissions will be responsible for overseeing the admissions process, developing and implementing admission strategies, managing admissions staff, and ensuring excellent pre and post admission services throughout...

Shape the Future of Quality at CareemWe are seeking a Senior QA Manager to join our engineering team. As a key member of our quality assurance function, you will play a critical role in shaping the future of quality at Careem. You will have demonstrated your ability to take ownership of vaguely defined major business problems or product visions, translating...

Head of Quality Assurance Strategy and Governance (Mashreq Digital Bank Pakistan)The job purpose is to lead and implement a comprehensive quality assurance strategy, ensuring consistent and measurable outcomes across all software development and banking processes. This role involves fostering a culture of excellence, collaborating with stakeholders across...

About This RoleThis is a unique opportunity to join Sindh Bank in Karachi as a Head of Claims. The successful candidate will be responsible for leading the claims team, developing and implementing effective claims processes, and ensuring compliance with regulatory requirements.You will work closely with senior management to develop and implement business...

Hospital Services ManagementAga Khan University Hospital is seeking an experienced Chief Operating Officer – Outreach Services to manage our hospital services, including clinical labs, phlebotomy centers, integrated medical services, and home health program.The successful candidate will be responsible for:Developing and implementing strategies to drive...