Head Of Service Quality
4 weeks ago
To head the service quality department, overseeing operations and problem-solving of a team to meet the required service quality and standards for local and international campaigns. Liaise with operation managers to ensure that the QA system is functioning properly. Manage the Quality Team, ensuring that quality operations are conducted according to SOP.
Responsibilities- Maintaining Service Quality
- Designing Monitoring Standards
- Liaison with Operations
- Reporting and Analysis
- QA Team Compliance and Calibration
- Team Management
Must have more than 10 years of executive quality experience, including experience in quality systems management, QA administration, QA engineering, and QA audit. Inspection and test experience within the BPO industry is required. The candidate must possess at least a Bachelor's Degree or a Master's Degree in any field. At least 13 years of working experience in the related field is required for this position. Preferably, candidates should be senior managers specializing in quality control/assurance, BPO/services operations, or equivalent.
#J-18808-Ljbffr-
Head - Customer Services & Quality Assurance
4 days ago
Karachi, Sindh, Pakistan Easypaisa Full timeHead - Customer Services & Quality AssuranceHead - Customer Services & Quality AssuranceDirect message the job poster from easypaisa digital bankPosition Summary:Responsible for overseeing the bank's Service & Quality department, which includes bank wide Service Quality Management, Complaint Management, Quality Assurance, Conduct Assessment, Market conduct,...
-
Head
3 weeks ago
Karachi, Sindh, Pakistan University of Haripur Full timeSukkur Institute Of Business Administration University IBA Sukkur Jobs in KarachiGender: Male and FemaleResponsibilities:Details regarding specific responsibilities are not provided in the original description.Skills Required:ListeningSpeakingWritingAnalytical and Problem SolvingJob Details:Institute Of Business Administration Karachi is offering jobs for...
-
Quality Control Inspector
5 days ago
Karachi, Sindh, Pakistan V-Trust Inspection Service Full time- Prepare for inspections based on work instructions.- Conduct product quality inspections on-site according to schedules.- Take photos of products, defects, packing, etc during the inspections.- Draft the inspection reports and submit the reports to the head office within 12 hours after inspections.Job SpecificationRequirements:Intermediate graduate or...
-
Head Of Department
4 weeks ago
Karachi, Sindh, Pakistan University of Haripur Full timeDha Suffa University Karachi Jobs For Head Of DepartmentGender: Male and FemaleResponsibilities:To be determined based on department needs.Skills Required:ListeningSpeakingCommunicationIT SkillsInterpersonal SkillsJob Posting Date: October 06, 2024Last Date to Apply: October 16, 2024This position is for the Head of Department at Dha Suffa University in...
-
Head of Service Quality
3 days ago
Karachi, Sindh, Pakistan beBeeCustomer Full timeSenior Customer Experience StrategistThis role involves overseeing the overall service quality management, complaint handling and consumer protection initiatives within an organization. It requires a deep understanding of customer needs and behaviors, as well as the ability to design and implement effective strategies to enhance customer experience.The...
-
Karachi, Sindh, Pakistan Aga Khan University Full timeAssistant Head Nurse, Clifton Medical ServicesDepartmentClifton Medical ServicesEntityAga Khan University HospitalLocationIntroductionThe Aga Khan University Hospital creates access through its Outreach Medical Services. Clifton Medical Services is a comprehensive Medical Centre which include multi-specialty Consulting Clinics, 24X7 Urgent Care Services,...
-
Unit Head
3 weeks ago
Karachi, Sindh, Pakistan Liaquat National Hospital and Medical College Full timeResponsibilities:Manage a team of nursing staff to ensure the delivery of high-quality nursing care to the patients in the assigned units.Ensure implementation of International Patient Safety Goals and Infection Control practices in assigned units.Ensure implementation and effective utilization of EMR in assigned units by respective nursing staff.Visit...
-
Head Chef
3 weeks ago
Karachi, Sindh, Pakistan Fix Pakistan Full time1 day ago Be among the first 25 applicantsDirect message the job poster from Fix PakistanDirector of Sales | Market Analysis, International Business DevelopmentCompany DescriptionFix Pakistan is a unique cafe in Karachi that offers a wide range of delicious chocolates, desserts, waffles and sweet treats. The cafe is dedicated to providing high-quality...
-
Head of Supply Chain
5 days ago
Karachi, Sindh, Pakistan The Catalyst Group Full timeLocation: Head Office, KarachiReports to: Director, Business Development & Supply ChainThe Catalyst Group is hiring a Head of Supply Chain for its client, The Searle Company, one of Pakistan's leading pharmaceutical companies.About The RoleWe are looking for a strategically grounded and operationally sharp supply chain leader to take charge of upstream...
-
Karachi, Sindh, Pakistan Window World of Boston Full timeHead Of Claims Jobs In Sindh Bank In Karachi - Jul 17, 2019 Last Date: 29-07-2019 Published Date: 17-07-2019 Country: Pakistan Province: Sindh Job City: Karachi Job Type: Contract Basis Salary: 0 PKR Working Hours: 8 Hours Profession: Head Of Claims Qualification: MASTER Job Industry: Banking Organization Type: Banking Organization: Sindh Bank Newspaper:...
