Field Marketing Representative

2 weeks ago

Zhob District, Balochistan, Pakistan NATIONAL TELEPHONE CO-OP ASSN Full time
Field Marketing Representative (Bilingual)

Job Description

About Twin Valley

Twin Valley is a fourth-generation family-owned broadband and communications company based in Kansas. We call small-town Kansas home, and we are fiercely committed to the long-term success of our neighbors. We have been innovating for more than 80 years to help unlock possibilities for families, businesses and communities for generations. As a full-service entertainment provider, we deliver hometown service with the cutting-edge technology of the most connected cities. With Twin Valley, you can tap into the larger world with the most reliable connections, delivered at blazing speeds.

Join in on the Success

At Twin Valley, team members enjoy the core values of a multi-generational, family-run business, combined with the competitive pay and benefits of a leading broadband and communications company. We live, work and play in the communities we serve, and many of our employees grew up in rural Kansas. So we have a special bond with our customers and take pride in providing cutting-edge connectivity to our families, friends and neighbors. It's no wonder that Twin Valley keeps getting accolades, with recent "Best Places to Work" and "Business of the Year" awards

Job Summary:

As a Field Marketing Representative, you play a key role in accelerating organizational success by generating revenue through growing both new and existing residential broadband and telecommunications services clients. You will serve as a primary point of contact for customers in our local office, approaching every interaction as an opportunity to enhance the customer experience and build customer loyalty. You proactively engage with prospects and customers by cross-selling, upselling, and identifying new sales opportunities, helping to expand both our existing accounts and achieve new subscriber sales goals. You will also support community relations through organizing and staffing events in the communities served.

Key Accountabilities:

  • Inbound growth call queue
  • Outbound communications (call, email, text, etc.)
  • Competitive knowledge
  • Community outreach & events

Requirements:

  • High School diploma or equivalent
  • Demonstrated ability to leverage sales techniques in a customer service environment, effectively converting customer inquiries into tangible sales opportunities.
  • Experience in office productivity software (email, calendar, word processing, spreadsheets, presentation software, etc.).
  • Hold and maintain a valid driver's license; driving record must meet the criteria of the company's insurance carrier for acceptance of coverage.
  • 1-3 years of customer service and sales experience preferred.
  • Experience in basic bookkeeping and handling cash preferred

You will consistently demonstrate the Twin Valley Core Values:

  • Humor & Fun
  • Resilience
  • Lead by Example

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