Current jobs related to Customer Support Specialist - Lahore, Punjab - PurpleDesk
-
Customer Support Specialist
2 weeks ago
Lahore, Punjab, Pakistan Eco Energy Services Full timeWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...
-
Customer Support Specialist
2 weeks ago
Lahore, Punjab, Pakistan Beta Business Direct Full timeCustomer Support Specialist Beta Business Direct, Pakistan A reputed UK-based B2B service provider firm is looking for a female Customer Service Specialist who can deal with customers effectively and generate leads. A candidate must have hands-on experience in call center. Performance-based bonuses will also be given.Responsibilities:Influence customers and...
-
Customer Support Specialist
2 weeks ago
Lahore, Punjab, Pakistan Stafflink Full time $104,000 - $130,878 per yearCompany DescriptionStafflink is the all-in-one platform that simplifies building and managing a global team. We handle everything from onboarding, payroll, compliance, to team management, allowing you to focus on growth. Our platform combines powerful HR and payroll tools with global mobility services and compliance expertise to help businesses scale across...
-
Customer Support Specialist
1 week ago
Lahore, Punjab, Pakistan beBeeCustomerSupport Full time 800,000 - 1,200,000Chat Support Specialist Role OverviewThe primary objective of this role is to deliver high-quality customer service through online chat, addressing customer inquiries and resolving issues in a timely manner.Key Responsibilities:Engage with customers via online chat to provide support and answer questions.Offer basic technical assistance to customers...
-
Customer Support Specialist
2 weeks ago
Lahore, Punjab, Pakistan beBeeSupport Full time 200,000 - 400,000Job OverviewThe role of a customer support specialist is to provide assistance and resolve inquiries in a timely manner.They must have strong communication skills, empathy, and be able to document interactions accurately.Key ResponsibilitiesProvide customer support through various channels such as phone, email, or chatResolve customer issues effectively and...
-
Customer Support Specialist L1
2 weeks ago
Lahore, Punjab, Pakistan 3S Solutions Pakistan Full time3S Solutions is looking for Customer Support Specialist (L1) located on-site in Lahore. Its 4-month contract-based job. The Customer Support Specialist will be responsible for providing customer support, ensuring customer satisfaction and utilizing analytical skills to address customer needs on a day-to-day basis.Responsibilities:- Investigate and resolve...
-
Customer Support Specialist
2 weeks ago
Lahore, Punjab, Pakistan beBeeCustomerSupport Full time 45,000 - 60,000We are seeking a skilled professional to fill the role of Customer Support Specialist.The ideal candidate will have excellent communication and problem-solving skills, with the ability to provide exceptional customer service and technical support via various channels.Key responsibilities include:Responding to customer inquiries and resolving issues in a...
-
Customer Support Specialist
2 weeks ago
Lahore, Punjab, Pakistan beBeeCustomerSupport Full time 300,000 - 600,000Job OverviewWe are seeking a highly motivated and professional Customer Support Specialist to deliver exceptional service, resolve queries, and support our recruitment operations.Key Responsibilities:Inbound Call Handling: Handle inbound customer calls efficiently, addressing queries and resolving issues in a timely manner.Client Support: Provide information...
-
Customer Support Specialist
2 weeks ago
Lahore, Punjab, Pakistan ibex Full timeCustomer Support Specialist - Western UnionAssist customers in resolving queries pertaining to the electronic transfer of funds.Assist in the process of all documents required to perform transactions.Analyze customers' concerns with resolutions within the timeframe.Coordinate inbound customers' inquiries and provide resolutions.Maintain knowledge of...
-
Customer Support Specialist
2 weeks ago
Lahore, Punjab, Pakistan beBeeCustomerService Full time 800,000 - 1,200,000Job Role:As a customer-facing specialist, you will be responsible for handling customer inquiries and resolving issues efficiently.Key Responsibilities:Provide exceptional customer service through effective communicationMaintain high levels of customer satisfaction by managing customer expectationsWork in a fast-paced environment with excellent interpersonal...
Customer Support Specialist
2 weeks ago
Job Description
Position: Customer Support Specialist
Location: Lahore, Pakistan (Onsite)
Company Description:
PurpleDesk values putting customers first and specializes in supporting Family Entertainment Centers. The company maximizes revenue through party bookings, group inquiries, call-back tracking, and overall call metrics. PurpleDesk believes in enhancing the customer experience by freeing up Front Desk employees from call answering duties.
Role Description:
This is a full-time on-site role for a Customer Support Representative at PurpleDesk in Lahore. The role involves day-to-day tasks such as providing customer support, ensuring customer satisfaction, effective communication, troubleshooting, and handling customer service inquiries. Are you a customer-focused professional eager to join a dynamic team in the vibrant city of Lahore? We are actively seeking a skilled Customer Support Specialist to join our call center team. If you have a passion for delivering exceptional service, thrive in fast-paced environments, and have at least 1 year of experience in a similar role in the U.S. customer service industry, then we want to hear from you
Key Responsibilities:
- Provide outstanding customer support via phone and email channels to U.S. customers.
- Address customer inquiries, concerns, and issues promptly and with professionalism.
- Manage multiple tasks efficiently while maintaining a high level of service quality.
- Collaborate with team members to ensure a seamless customer experience.
- Handle high-pressure situations, including de-escalating frustrated customers by offering feasible solutions.
- Manage inbound and outbound calls.
Qualifications:
- Minimum of 1 year of experience in a customer support or call center role with U.S. clients.
- Ability to multitask effectively and prioritize tasks in a fast-paced environment.
- Excellent English communication and interpersonal skills.
- Strong problem-solving and critical thinking abilities.
- Flexibility to work 6 days a week with rotating night shifts (PST, MST, and CST).
- Prior experience with online booking platforms would be a bonus
- Proficiency in Excel.
Benefits:
- Above the Average Market Salary
- Travel allowance
- Dependability Bonus after Probation
- Rapid growth opportunities within an international organization
If you are a solution-oriented individual ready to make a difference in a customer-centric role, apply today to join our growing team
Industry
- USA FAMILY ENTERTAINMENT CENTERS
Employment Type
Full-time
