Senior ServiceNow Developer/ Consultant Specialist

19 hours ago

Hyderabad City Taluka, Pakistan HSBC Full time

Some careers shine brighter than others.

If you're looking for a career that will help you stand out, join HSBC and fulfill your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and ultimately helping people fulfill their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team as a Consultant Specialist / Senior ServiceNow Developer.

In this role, you will:

  • Develop and manage ServiceNow in the IAM space: oversee ServiceNow development and incident management within the Identity and Access Management (IAM) domain.

  • Lead project development: manage key development tasks or projects within the IAM Access Development Pod, providing technical support to ensure deliverables meet schedule and quality standards.

  • Serve as ServiceNow Access Pod Architect: collaborate with product owners and stakeholders to ensure development aligns with ServiceNow standards.

  • Conduct code reviews: perform thorough reviews to maintain quality and compliance.

  • Facilitate show and tell sessions: lead meetings to present development updates and gather feedback.

  • Analyze and resolve data issues: understand and analyze data to identify and address issues impacting development.

  • Coordinate code releases: submit code releases, create change requests, and communicate deployment needs to deployment and support teams. Support pre-deployment meetings to ensure smooth deployment.

  • Monitor compliance: ensure all development adheres to IDAM and HSBC standards, addressing any required changes.

  • Identify risks and issues: promptly highlight risks, issues, and concerns to the project manager.

  • Manage ServiceNow pod tasks: oversee tasks to ensure platform upgrades do not risk IAM access workflows.

  • Facilitate training: coordinate with the ServiceNow Pod to understand upcoming training needs and ensure developers attend necessary sessions.

  • Environment management: handle environment setup, cloning, and management.

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