Remote Operations Specialist
3 weeks ago
Streamline Operations, Build Smart Systems – Join TalentPop as an Automations Specialist (Operations Team)
Are you someone who loves optimizing workflows, building automation, and finding smarter ways to get things done? If you're excited by the idea of supporting a fast-growing team with smart systems and scalable solutions, we'd love to have you on board.
TalentPop is one of the fastest-growing agencies in the e-commerce space, helping 650+ brands (like Core Power Yoga, Beyond Meat, and Jaxxon) streamline their operations and customer service through global talent. We're growing fast, and we're looking for an Automations Specialist (Operations Specialist) to support our day-to-day operations and keep things running smoothly behind the scenes.
What You'll Do
- Work closely with different department leads to understand and enhance processes.
- Document and refine SOPs when new processes are launched or existing ones need updating.
- Build and manage automations using HubSpot Workflows and Zapier.
- Troubleshoot and optimize existing automations to ensure reliability and efficiency.
- Organize and maintain documentation of automations per department.
- Offer onboarding and admin support within the Business Operations team.
- Jump in to help with other administrative tasks as needed.
- At least 1 year of hands-on experience with HubSpot backend (automations, object/data management).
- At least 1 year of hands-on experience with Zapier (creating and refining workflows).
- Strong knowledge of Google Workspace—especially Google Sheets.
- Naturally curious, eager to learn new tools, and always looking for better ways to do things.
- Able to break down complex processes and communicate clearly.
- Comfortable managing multiple priorities across different teams.
- Experience with Apollo.io or Instantly.ai.
- A knack for solving problems and a proactive approach.
- Great attention to detail—especially when working with data.
- A team-first attitude and excellent communication skills.
- A reliable desktop or laptop (minimum Ryzen 3 or Core i3 with 8GB RAM).
- Stable internet connection (minimum 20 Mbps via LAN).
- Backup internet connection (at least 5 Mbps).
- Access to backup power or a backup location in case of outages.
- Yearly performance-based salary increases
- Paid time off
- Monthly health stipend
- Year-end bonuses and performance recognition
- Full-time, permanent WFH setup
- Be part of a collaborative, supportive team that values learning and growth
- Work with a global team in one of the fastest-growing agencies in the e-commerce space
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