
Customer Service Representative
16 hours ago
As a Customer Service Representative for our Solar Campaign, you will be the frontline of our effort to empower customers through solar energy solutions. Your role will focus on providing exceptional customer service, handling inquiries, resolving issues, and educating customers on the benefits and functionalities of solar energy systems. You will play a key role in supporting our mission to promote sustainable energy solutions and ensure customer satisfaction.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and live chat, providing information and assistance on solar products, services, and promotions.
- Troubleshoot and resolve customer issues related to solar system installations, performance, billing, and service disruptions.
- Educate customers on the benefits of solar energy, how solar systems work, and the installation process.
- Coordinate with the sales and technical teams to ensure a smooth customer journey from initial inquiry to post-installation support.
- Maintain accurate records of customer interactions, transactions, comments, and complaints.
- Provide feedback to the management team on customer service processes and product improvements.
- Stay informed about the latest trends and developments in the solar energy sector to provide up-to-date information to customers.
- Assist in creating and updating FAQs and other customer support materials.
- Participate in training and development opportunities to enhance knowledge and skills related to solar products and customer service best practices.
Qualifications:
- High school diploma or equivalent; further education or certification in customer service or renewable energy fields is a plus.
- Proven customer support experience or experience as a client service representative, particularly in the solar energy or related renewable energy sector.
- Strong phone contact handling skills and active listening.
- Familiarity with CRM systems and practices.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
- An understanding of solar energy products and the renewable energy industry is highly desirable.
- Passion for sustainability and renewable energy.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional development and career advancement.
- A dynamic and supportive work environment committed to diversity, equity, and inclusion.
- The chance to be part of a company leading the way in renewable energy solutions.
Communication Skills
Interpersonal Skills
Problem-Solving Skills
Technical Proficiency
Teamwork and Collaboration
Information Technology and Services - Rawalpindi, Pakistan
#J-18808-Ljbffr-
Customer Service Representative
16 hours ago
Islamabad, Islamabad, Pakistan Misix LLC Full timeMisix LLC is a Business Process Outsourcing center established in 2015, dedicated to being a market leader in providing high-quality customer service for all clients. The company emphasizes building strong customer relationships and offers top-notch customer support for valuable customers.Role DescriptionThis is a full-time Customer Service Representative...
-
Customer Service Representative
16 hours ago
Islamabad, Islamabad, Pakistan Skyline Equity Group Full timeSkyline Equity Group is a customer service and lead generation outsourcing company specializing in the US real estate market. The company's focus is on delivering high-quality communication, reliable customer support, and effective sales solutions to drive business growth.Role DescriptionThis is a full-time on-site Customer Service Representative role...
-
Customer Service Representative
16 hours ago
Islamabad, Islamabad, Pakistan MAKJ International Group Full timeCustomer Service Representative MAKJ International Group, Pakistan This is a full-time, on-site Customer Service Representative role. The individual will be responsible for managing a high volume of outbound calls, answering customer questions, providing insights and directions, and assisting with purchasing. The successful candidate must be able to memorize...
-
Customer Service Representative
16 hours ago
Islamabad, Islamabad, Pakistan Callwave Outsource Full timeWelcome to Callwave Outsource, a company specializing in streamlining taxi service operations. We offer call handling, ride dispatching, 24/7 support, and customized solutions for taxi businesses. Our vision is to empower taxi companies by managing backend operations, allowing them to focus on delivering excellent services to their customers.Role...
-
Customer Service Representatives
16 hours ago
Islamabad, Islamabad, Pakistan Smart Resource Full timeCustomer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer...
-
Customer Service Representative
2 weeks ago
Islamabad, Islamabad, Pakistan Ibex Dynamics Full timeCompany OverviewIbex Dynamics Pvt Ltd is a leading e-commerce company, seeking a highly skilled and experienced Customer Service Representative to join our team.Job DescriptionWe are looking for a talented individual to handle inbound chat support for our clients. As a Customer Service Representative, you will be responsible for providing excellent customer...
-
Customer Service Representative
15 hours ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeRole OverviewWe are seeking an experienced Customer Service Representative to join our team. As an Inbound Sales Representative, you will be responsible for converting inbound calls into sales opportunities.Your primary goal will be to upsell customers on appliance extended warranties, promoting the benefits and value of our products.To achieve success in...
-
Customer Service Representative
16 hours ago
Islamabad, Islamabad, Pakistan Textar Technologies Full timeJob DescriptionThe primary role of the customer service representative is to interact with customers to address their concerns, answer their questions, and assist them with their needs. A customer service representative will often make quotations, answer customer phone calls and emails, and respond to customers' questions and concerns.Job...
-
Customer Service Representative
16 hours ago
Islamabad, Islamabad, Pakistan Pulse Logic Full timeCustomer Service Representative Pulse Logic, Pakistan As a Customer Service Representative at Pulse Logic, you will play a pivotal role in ensuring our customers receive the best possible service. Your responsibilities will include:Customer Interaction: Engage with customers via phone, email, or chat to address inquiries, provide information, and resolve...
-
Customer Service Representative
16 hours ago
Islamabad, Islamabad, Pakistan Dtelex Telecommunication Full timeCustomer Service Representative Dtelex Telecommunication, Pakistan Manage large amounts of incoming phone callsIdentify and assess customers' needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right...
-
Customer Service Representative
5 days ago
Islamabad, Islamabad, Pakistan NADRA Technologies Ltd Full timeWe are looking for a friendly and approachable individual to join our team as a Customer Service Representative. In this role, you will provide exceptional customer service via phone, email, and in-person, resolve customer complaints, and maintain accurate records.Responsibilities:Provide exceptional customer service via phone, email, and in-personResolve...
-
Customer Service Representative
2 weeks ago
Islamabad, Islamabad, Pakistan ConnectPro International Full timeJob Title: CUSTOMER SERVICE REPRESENTATIVEAbout the Job:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Customer Success Department, you will be responsible for delivering exceptional customer experiences through proactive issue resolution, effective...
-
Customer Service Representative
15 hours ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeWe are looking for enthusiastic individuals to join our team as Customer Service Representatives. This is a great opportunity for those who enjoy working in a dynamic environment and providing excellent customer service.The role involves responding to customer inquiries, resolving issues, and providing solutions that meet their needs. As a Customer Service...
-
Customer Service Representative
15 hours ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeThis Customer Service Representative role is an excellent opportunity to join our team and provide exceptional support to our customers.Job Description:We are seeking a highly friendly and approachable individual to join our team as a Customer Service Representative. The successful candidate will be responsible for:Responding to customer inquiries and...
-
Customer Service Representative
16 hours ago
Islamabad, Islamabad, Pakistan RingCould Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be passionate about delivering exceptional customer experiences and resolving inquiries promptly and efficiently. As a Customer Service Representative, you will serve as the primary point...
-
Customer Service Representative
16 hours ago
Islamabad, Islamabad, Pakistan Elite Outsourcing Full timeCustomer Service Representative Elite Outsourcing, Pakistan The Customer Service Representative (CSR) is responsible for selling a company's products or services to potential and existing customers. Their primary duties include making outbound sales calls, responding to customer inquiries and concerns, and providing information about the features and...
-
Customer Service Representative Role
15 hours ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeWe are seeking a skilled Customer Service Representative to join our team. As a representative, you will be responsible for managing customer queries and complaints in a professional and empathetic manner.Responsibilities:Maintain a positive attitude towards customers at all times.Respond promptly to customer inquiries.Communicate with customers through...
-
Customer Service Representative
5 days ago
Islamabad, Islamabad, Pakistan Interwood Mobel (Pvt) Ltd. Full timeJob Description:We are seeking a highly skilled and experienced CUSTOMER SERVICE REPRESENTATIVE to join our team at Interwood Mobel (Pvt) Ltd. The successful candidate will be responsible for managing client interactions, ensuring timely and accurate order processing, resolving product or service issues, and maintaining customer satisfaction.Key...
-
Customer Service Representative
16 hours ago
Islamabad, Islamabad, Pakistan Hardmines Communication LLC Full timeFresh graduates with a degree in Business, Communication, or related fields are encouraged to applyHARDMINES COMMUNICATION is a leading Private Limited Company (Pvt. Ltd.) in the telecommunications industry in Rawalpindi, Pakistan. We specialize in providing cutting-edge communication solutions to businesses and individuals. Join our team as a Night Customer...
-
Customer Service Representative
16 hours ago
Islamabad, Islamabad, Pakistan Extreme REI Private Limited Full timeCustomer Service Representative Extreme REI Private Limited, Pakistan Extreme REI Private Limited is looking for a Customer service representative for our Real Estate US-based project:Candidate must have his / her own Laptop.SCOPE OF WORK:Determining clients' needs and financial abilities to propose solutions that suit them.Intermediate negotiation...