SAP OTC Analyst

Location: Lahore

The SAP functional analyst will work with business partners, SAP functional, development team, and other application teams to design, configure, enhance, and test SAP applications. The analyst will document user requirements, propose designs, assess available technologies, write functional specification documents, configure and document configurations, and recommend solution options. Additionally, the analyst will be responsible for security roles related to order to cash and procure to pay processes.

• Act as a key resource for Order to Cash (OTC) within the SAP landscape.
• Understand existing OTC processes and suggest design and enhancement improvements.
• Translate business requirements into detailed functional designs for development, testing, and implementation.
• Collaborate with business partners to design and implement end-to-end order to cash processes.
• Gather business requirements from process area owners and partners.
• Analyze requirements and recommend custom solutions only when necessary.
• Perform configuration within ECC based on business needs.
• Lead and participate in design sessions for OTC processes.
• Troubleshoot production issues related to order to cash and provide resolutions.
• Provide 24x7 on-call support for production systems, including pricing execution flows.
• Monitor day-to-day OTC processes across SAP and other applications.
• Write functional specification documents.
• Ensure security roles are correctly defined for new transaction codes and processes.
• Support Security team with Segregation of Duties (SOD) analysis for new transaction codes and processes.
• Meet deadlines and deliver stable application solutions.
• Follow ITGC protocols.

• Bachelor's degree in MIS, IT, Computer Science, or related field.
• 5+ years of SAP SD experience, preferably in IS-Retail, ECC 6.0 or higher.
• Experience with SAP SD modules, including sales order management, ATP, outbound delivery, billing, customer master, pricing, and item category determination.
• Experience supporting SAP SD in retail and wholesale, including EDI processes and error analysis.
• Hands-on experience with Pricing, Credit Management, and Output Determination within SAP SD.
• Configuration experience in SD business processes such as Consignment, Third Party, Intercompany.
• Strong experience with ECC environments.
• Experience in writing functional specifications and documenting configurations.
• Understanding of ITGC and Risk Control Matrix.
• Experience working for a public company.
• Experience with SAP integration modules like MM, FICO, and IS-Retail.
• Experience with EDI functionalities and troubleshooting.
• Understanding of SDLC.
• Knowledge of integration with other applications like WMI, POS, JDA, BW, & Infor (GT Nexus) is a plus.

• Good communication skills, able to liaise with users effectively.
• Knowledge of project methodologies including Agile & Waterfall.
• Technical aptitude and experience with business-oriented software.
• Strong organizational, multitasking, and time-management skills.
• Excellent analytical and problem-solving skills.
• Ability to communicate technical concepts to non-technical stakeholders.
• Willingness to learn and update SAP skills regularly.

Join our team where collaboration and dedication are valued. We seek top talent eager to contribute to a high-performing environment.

We are proud to be the largest children's specialty apparel retailer in North America, with brands including The Children's PLACE, Gymboree, Sugar & Jade, and PJ PLACE.

If you are eager to learn and thrive in a diverse, inclusive, fast-paced environment, review our openings and apply today