
Customer Service Representative – Digital Marketing Industry
3 weeks ago
Get AI-powered advice on this job and more exclusive features.
We're Hiring: Customer Service Representative (CSR)
Location: Islamabad (On-Site)
Experience Required: 4–5 Years
Employment Type: Full-Time
Rising Star Digital is a fast-growing digital marketing and monetization company serving both local and international clients. We're looking for a Customer Service Representative (CSR) who can professionally manage client communication, resolve issues promptly, and deliver a consistently high-quality experience.
Role OverviewAs a CSR, you'll be the front face of our client support team. Your role involves managing client queries, ensuring satisfaction, and building long-term relationships that reflect the value and professionalism of Rising Star Digital.
Key Responsibilities- Handle customer inquiries via phone, email, and messaging platforms
- Resolve client concerns efficiently and follow up to ensure satisfaction
- Coordinate with internal departments for smooth project delivery
- Maintain accurate records of client interactions in CRM systems
- Ensure consistent communication with both local and international clients
- Identify service improvement opportunities based on client feedback
- 4–5 years of proven experience in a customer-facing role, preferably in the digital marketing, IT, or tech sector
- Strong verbal and written communication skills in both English and Urdu
- Ability to manage multiple client conversations with professionalism
- Familiarity with CRM platforms and ticketing systems
- A positive attitude, problem-solving mindset, and attention to detail
- Competitive salary based on experience
- Collaborative work environment with growth opportunities
- Work with global clients and innovative teams
- Opportunity to be part of a growing brand shaping digital transformation
To Apply:
Send your resume to 0312 5791105
Subject Line: CSR Application – [Your Name]
- Learn more about us at www.risingstardigital.com
- Seniority levelMid-Senior level
- Employment typeFull-time
- IndustriesAdvertising Services
Referrals increase your chances of interviewing at Rising Star Digital by 2x
Rawalpindi, Punjab, Pakistan 11 hours ago
Rawalpindi, Punjab, Pakistan 23 hours ago
Cutomer Service Representative (Outbound)Marketing Executive/Assistant at Park View cityAdministrative Assistant - Vocational Training CenterRawalpindi, Punjab, Pakistan PKR50,000.00-PKR60,000.00 1 month ago
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr-
Customer Service Representative
3 days ago
Islamabad, Islamabad, Pakistan Codistan Full timeDirect message the job poster from Codistan VenturesHR Professional | Public Administration | HR Operations & Compliance | Talent Acquisition & Recruitment | ODOO HRM & Payroll SpecialistWe are looking for an entry-level Customer Chat Support Representative, who will act as a liaison, provide product/services information, and resolve any emerging problems...
-
Customer Service Representative
3 weeks ago
Islamabad, Islamabad, Pakistan MAKJ International Group Full timeThis is a full-time, on-site Customer Service Representative role. The individual will be responsible for managing a high volume of outbound calls, answering customer questions, providing insights and directions, and assisting with purchasing. The successful candidate must be able to memorize scripts and adapt quickly to changes in customer needs.Job...
-
Business Development Representative
3 days ago
Islamabad, Islamabad, Pakistan Taptide Marketing Full timeJob Description:Job Title: Business Development Representative – SalesLocation: Islamabad/RawalpindiCompany: Alpha GoldEmployment Type: Full-TimeJob Overview:We are looking for a driven and enthusiastic Business Development Representative (Sales) to support our latest project in the gold industry. The ideal candidate will be responsible for generating...
-
Customer Service Representative
3 days ago
Islamabad, Islamabad, Pakistan Codistan Ventures Full timeDirect message the job poster from Codistan VenturesHR Professional | Public Administration | HR Operations & Compliance| Talent Acquisition & Recruitment | ODOO HRM & Payroll SpecialistWe are looking for a Entry level Customer Chat Support Representative, who will act as a liaison, provide product/services information and resolve any emerging problems that...
-
Customer Service Representative
3 weeks ago
Islamabad, Islamabad, Pakistan RingCould Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be passionate about delivering exceptional customer experiences and resolving inquiries promptly and efficiently. As a Customer Service Representative, you will serve as the primary point...
-
Customer Service Representative
3 weeks ago
Islamabad, Islamabad, Pakistan Pulse Logic Full timeCustomer Service Representative Pulse Logic, Pakistan As a Customer Service Representative at Pulse Logic, you will play a pivotal role in ensuring our customers receive the best possible service. Your responsibilities will include:Customer Interaction: Engage with customers via phone, email, or chat to address inquiries, provide information, and resolve...
-
Customer Service Representative
5 days ago
Islamabad, Islamabad, Pakistan beBeeCustomerService Full time 5,500,000 - 7,000,000Customer Service RepresentativeWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional service to our clients via phone calls.
-
Customer Service Representative
2 weeks ago
Islamabad, Islamabad, Pakistan beBeeCommunication Full timeCustomer Service RepresentativeThis is a job opportunity for a Customer Service Representative to manage incoming calls and provide information to callers.About the PositionWe are seeking an individual with excellent communication and interpersonal skills to work in a fast-paced environment and handle multiple tasks simultaneously.
-
Customer Service Representative
3 weeks ago
Islamabad, Islamabad, Pakistan Hardmines Communication LLC Full timeFresh graduates with a degree in Business, Communication, or related fields are encouraged to applyHARDMINES COMMUNICATION is a leading Private Limited Company (Pvt. Ltd.) in the telecommunications industry in Rawalpindi, Pakistan. We specialize in providing cutting-edge communication solutions to businesses and individuals. Join our team as a Night Customer...
-
Customer Service Representatives
3 weeks ago
Islamabad, Islamabad, Pakistan Smart Resource Full timeCustomer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer...