
Technical Support Associate
4 weeks ago
As a Technical Support Associate, you will be responsible for providing technical assistance and support to installers by identifying, troubleshooting, and resolving technical issues. You will communicate with installers via phone, email, or chat and work closely with other teams to ensure installers satisfaction.
Responsibilities
· Manage installers and provide the training as per requirements
· Respond to installers inquiries in a timely and professional manner
· Identify, diagnose, and resolve technical issues
· Provide technical support to installers via phone, email, or chat
· Record and document installers issues and resolutions via excel sheets
· Collaborate with other teams to resolve complex installers issues
· Ensure installers satisfaction by providing exceptional service and support
· Stay up-to-date with product and technical knowledge to provide accurate information to installers
· Continuously improve knowledge and skills through training and development opportunities
· Conduct Training sessions for installers in different cities
· Conduct Product Demonstrations for installers in office work area, In shops and in seminars
Qualifications
- Bachelor's degree in Computer Science or related field (or equivalent work experience)
- Excellent communication skills (verbal and written)
- Strong problem-solving skills and ability to troubleshoot technical issues
- Experience with Windows operating systems and Microsoft Office Suite and other common software applications
- Familiarity with networking and internet technologies
- Ability to work independently and as part of a team
- Customer-focused mindset and a desire to provide exceptional service
-
Technical Support Associate
2 weeks ago
Lahore, Punjab, Pakistan Howmuch Full timeJoin to apply for the Technical Support Associate role at Howmuch2 years ago Be among the first 25 applicantsJoin to apply for the Technical Support Associate role at HowmuchOverviewOverviewHowmuch Pvt Limited is seeking a Technical Support Associate for its Retail and Restaurant Management and POS Solutions, Howmuch (https://www.howmuchpos.com) and Foodnerd...
-
Technical Support Specialist
5 days ago
Lahore, Punjab, Pakistan beBeeNetwork Full timeTechnical Support SpecialistWe are seeking a skilled and experienced Technical Support Specialist to join our team.The ideal candidate will possess a strong educational background and excellent communication skills, with at least 2-3 years of related professional experience.About the RoleThis role is responsible for providing technical support and assistance...
-
Remote Technical Support Specialist
5 days ago
Lahore, Punjab, Pakistan beBeeTechnical Full timeJob Title: Technical Support SpecialistAbout the RoleWe are seeking a highly skilled and motivated technical support specialist to join our team. This role involves delivering exceptional remote support to a diverse range of users, ensuring seamless operations and unrivaled service quality.The successful candidate will be responsible for troubleshooting...
-
Customer Support Associate
5 days ago
Lahore, Punjab, Pakistan beBeeCustomerSupport Full time 25,000 - 30,000We are seeking a diligent and detail-oriented individual to join our team as a Customer Support Associate.The ideal candidate will possess exceptional communication skills, with the ability to interact with clients in a professional and courteous manner.This role involves providing top-notch customer service, responding to inquiries, and resolving issues in...
-
Technical Support Professional
2 weeks ago
Lahore, Punjab, Pakistan beBeeSupport Full timeSeeking Technical Support Professional to join our dynamic teamTechnical Support RoleThe ideal candidate will provide exceptional support to customers, resolving issues efficiently and effectively.Provide timely and effective technical support to clients via phone, email or other communication channelsCollaborate with internal teams to ensure seamless issue...
-
Technical Support Engineer
2 weeks ago
Lahore, Punjab, Pakistan HalimSol Full timeTechnical Support EngineerDirect message the job poster from HalimSolCompany DescriptionHalimSol is a software house offering next-gen access control and visitor management solutions. We provide a unified platform designed to mitigate risk and manage security and safety operations across single sites, multiple facilities, and large campuses.Role...
-
Technical Support Engineer
4 weeks ago
Lahore, Punjab, Pakistan TozCall Full timeDirector of Operations | Compliance, Carrier Relationship, NOCThis is a full-time on-site role for a Technical Support Engineer at TozCall in Lahore Technical Office. The Technical Support Engineer will be responsible for providing technical support, troubleshooting issues, and ensuring customer satisfaction through effective problem resolution.Positions...
-
Technical Support Specialist
5 days ago
Lahore, Punjab, Pakistan beBeeTechnical Full timeJob Title: Technical Support SpecialistA highly skilled technical support specialist is required to provide excellent customer service and technical assistance to various stakeholders.Key Responsibilities:Deliver exceptional communication skills, including listening, speaking, writing, as well as analytical and problem-solving skills.Provide expert technical...
-
Technical Support Professional
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Title: Technical Support ProfessionalJob Description:The role of the Network Support Specialist is a challenging and rewarding position that requires excellent technical skills, strong analytical abilities, and exceptional communication skills. As a key member of our team, you will be responsible for delivering top-notch technical support and training to...
-
Technical Support Coordinator
2 weeks ago
Lahore, Punjab, Pakistan H-Tech Supports Full timeH-Tech Supports is looking for a Technical Support Coordinator to join our expanding team in Gulberg, Lahore If you have a passion for technology, enjoy troubleshooting, and love solving problems, this is a fantastic opportunity to jumpstart your career in technical support.Responsibilities include:Troubleshoot and resolve customer technical issuesResearch...