
Customer Sales Specialist
2 weeks ago
Meds Nexus is looking for a Client Relation Specialist. An individual should be proficient in English communication (verbal and written) skills for our Pre-Sales department. This is a salary + commission-based role.
Responsibilities:
- Answering inbound & outbound sales calls, emails, and text messages.
- Scheduling Meetings (Zoom, Google Meet, MS Team, etc.), and conference calls.
- Preparing analysis reports, Meeting Minutes.
- Handle other duties as needed or assigned by Manager.
- Manage customer complaints, provide appropriate solutions and alternatives within the time limits, and ensure resolution.
- Identify client needs, and respond in a professional, efficient, and courteous manner.
Requirements:
- Minimum Intermediate in any domain with excellent English communication (Verbal and written) skills (preferably a North American accent).
- Experience in MS Office (Word, Excel, PP), RingCentral, Avaya/Cisco IP Phones.
- Knowledge of the US Healthcare industry, 2 to 3 years of hands-on experience in customer support.
- Available to work during US working hours.
Must-Have:
- Fluent English communication skills.
- International Calling & communication experience.
If you are interested in this exciting opportunity and meet the requirements above, please send your resume and a cover letter to hr@medsnexus.com by 25th March 2023. We will be conducting interviews on a rolling basis and aim to decide within a week.
Job Rewards and Benefits:
- Paid Leaves
- Lucrative Monthly Bonuses (TBD)
- HR Bonus
- Referral Bonus
- Inflation Bonus
- Promotion
- Increments
- Medical (TBD)
- Employee Equity Funds Program (EEFP)
- Saturday and Sunday Off
- Transportation allowances only for female staff
- Complementary Food (Dinner) & Tea/Green Tea (Two times)
Meds Nexus provides a great career path and our employees are compensated with competitive compensation commensurate with their experience. We prefer prospects seeking full-time employment.
Job Location:
Office # 1st, 5th Floor, Gold Mark Plaza, Asghar Mall Rd, Asghar Mall Scheme, Rawalpindi, Punjab 46000
Job Timing:
- 05:00 PM To 03:00 AM
Special Note: This job is not for fresh candidates.
Job Types: Full-time, Contract
Contract length: 36 months
Salary: Rs60,000.00 – Rs70,000.00 per month
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