
Customer Service Excellence Specialist
3 days ago
We are seeking a highly skilled Customer Service Excellence Specialist to join our team at Translation Empire. As a key member of our customer service department, you will be responsible for ensuring the highest standards of service quality and compliance.
About the Role:- You will analyze customer interactions to identify areas for improvement and develop strategies to enhance communication and service delivery.
- Collaborate with cross-functional teams to implement quality initiatives that drive customer satisfaction and loyalty.
- Evaluate employee performance and provide constructive feedback to support their growth and development.
- Bachelor's degree in Business Administration, Communications, or a related field (preferred).
- Proven experience in call quality monitoring, customer service, or a similar role.
- Strong analytical skills, attention to detail, and excellent communication and interpersonal skills.
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Customer Service Specialist
4 days ago
Rawalpindi Cantonment, Pakistan Translation Empire PK Full timeAt Translation Empire PK, we are seeking a highly skilled and organized Customer Service Specialist to join our team. As a key member of our customer-facing department, you will be responsible for ensuring that all complaints are acknowledged and addressed in a timely and professional manner.Key Responsibilities:Handle all new incoming complaints via phone,...
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Service Excellence Manager
1 week ago
Rawalpindi Cantonment, Pakistan Translation Empire PK Full timeAbout the PositionWe are seeking a skilled Service Excellence Manager to lead our efforts in elevating customer service standards. As a critical member of our team, you will play a key role in analyzing performance metrics, identifying areas for improvement, and implementing targeted interventions to drive business outcomes.Main Responsibilities:Performance...
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Customer Service Specialist
2 weeks ago
Rawalpindi Cantonment, Pakistan All Care Assist Full timeThe Customer Service Representative (CSR) is responsible for assisting customers, resolving inquiries, and ensuring a positive experience. Success in this role means providing efficient support, maintaining customer satisfaction, and contributing to the company's service goals.Responsibilities:Respond to customer inquiries via phone, email, or chat in a...
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Service Excellence Manager
7 days ago
Rawalpindi Cantonment, Pakistan Translation Empire PK Full timeAbout the RoleThis is an exciting opportunity to join Translation Empire PK as a Complaints Manager, where you will lead a team of complaint handlers and drive service excellence. As a key member of our team, you will be responsible for addressing customer complaints in a timely and effective manner, analyzing data to identify trends and areas for...
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Customer Support Specialist
2 weeks ago
Rawalpindi Cantonment, Pakistan Graphixo Design Solutions Full timeCustomer Support Specialist Graphixo Design Solutions, Pakistan We are seeking two Customer Support Specialists.The Customer Support Specialists ensures that all customer needs are promptly addressed by responding to customers' requests, orders, questions and concerns in a timely and accurate manner, while exercising the highest level of service and...
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Customer Service Representative
6 days ago
Rawalpindi Cantonment, Pakistan Translation Empire PK Full timeWelcome to Translation Empire PK:A trusted name in translation and interpretation, we're committed to delivering top-notch service to our clients. As a Customer Support Specialist, you'll be at the forefront of our efforts.Job Description:Answer calls with professionalismAnalyze customer needs and respond accordinglyStay informed about product and service...
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Customer Service Specialist
1 week ago
Rawalpindi Cantonment, Pakistan TalentPop App Full timeAbout the RoleAs a Technical Customer Advocate with TalentPop App, you will be the friendly face and helpful support that our clients rely on. Your exceptional communication skills and ability to resolve customer issues efficiently will leave a lasting positive impression.This is a remote opportunity where you will work closely with your team to enhance the...
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Customer Service Standards Expert
1 week ago
Rawalpindi Cantonment, Pakistan Voxnet Communications Full timeSenior Quality Assurance RoleVoxnet Communications is seeking a Senior Quality Assurance Specialist to lead our quality assurance team. In this role, you will be responsible for evaluating the performance of sales and customer service representatives and ensuring that they meet industry standards.Key ResponsibilitiesLead quality assurance team.Develop and...
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Customer Service Expert
1 week ago
Rawalpindi Cantonment, Pakistan Translation Empire PK Full timeAt Translation Empire PK, we are seeking a talented Customer Support Representative to join our team. As a key member of our customer-facing department, you will be responsible for handling incoming and outgoing calls professionally, identifying customer needs, and providing follow-up support.The ideal candidate will have excellent communication skills,...
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UK BPO Customer Experience Specialist
6 days ago
Rawalpindi Cantonment, Pakistan Northpacific Full timeCustomer Experience SpecialistWe are seeking a highly skilled Customer Experience Specialist to join our international telemarketing team at Northpacific. As a key member of our team, you will be responsible for making outbound calls to customers of our global clients based in Canada.The ideal candidate will have experience in a customer service/telesales...
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Customer Service Representative
3 days ago
Rawalpindi Cantonment, Pakistan The Communitech Full timeJob Overview:We are seeking a highly skilled Customer Service Representative to join our team at The Communitech. As a Client Support Officer, your primary responsibility will be to ensure customer satisfaction by interacting with clients, responding to their queries, and providing relevant information.Key Responsibilities:Maintain accurate client records...
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Airline Customer Service Representative
2 days ago
Rawalpindi Cantonment, Pakistan C&F Systems Full timeJob Description: We are seeking an experienced Airline Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for handling inbound calls from UK-based customers, providing excellent customer service and resolving queries about flight schedules, fares, and airline policies.You will also process...
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Customer Service Representative
1 week ago
Rawalpindi Cantonment, Pakistan Translation Empire Full timeAbout Translation Empire:We are the UK's leading translation and interpretation company, dedicated to providing exceptional services to our clients. As a Customer Support Representative, you will be at the forefront of delivering outstanding customer experiences.Responsibilities:Manage incoming and outgoing calls with professionalism and courtesyAssess...
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Operational Excellence Specialist
1 week ago
Rawalpindi Cantonment, Pakistan Verbal Tech Full timeAbout the RoleIn this challenging yet rewarding position as our Operational Excellence Specialist, you will be responsible for providing leadership and managing to all operational standards, meeting, and exceeding department goals.You will ensure a positive work environment, continuous learning, and high-quality employment experience for your team, while...
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Customer Service Representative
3 days ago
Rawalpindi Cantonment, Pakistan Practice Perfect: Solutions and Services Full timeJob DescriptionCompany Overview:Practice Perfect Solutions and Services is a renowned organization in the BPO industry, providing top-notch solutions to clients across the globe.Sales and Support Role:We are seeking dynamic and motivated individuals to join our team as Call Center Agents for our Final Expense campaign.Key Responsibilities:Handle inbound...
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Service Desk Specialist
3 days ago
Rawalpindi Cantonment, Pakistan The Communitech Full timeAbout the Job:The Communitech is seeking a skilled Service Desk Specialist to manage client relationships and provide top-notch support. As a Client Support Officer, your main tasks will include ensuring customer satisfaction, responding to queries, and communicating with other departments.Main Tasks:Manage client records and databases with accuracyDevelop...
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Customer Service Representative
7 days ago
Rawalpindi Cantonment, Pakistan Horizon Pools Full timeAs a leading provider of aquatic facilities, Horizon Pools is committed to delivering exceptional experiences to its customers.The company's team is passionate about creating a welcoming environment that promotes affordable recreation and a healthy lifestyle in Pakistan.We are seeking a highly skilled Sales Officer (Guest Relations) to join our team in...
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Customer Support Specialist
3 weeks ago
Rawalpindi Cantonment, Pakistan Translation Empire PK Full timeAbout the Job:UK's leading Translation and Interpretation Company, TRANSLATION EMPIRE, is looking for a Customer Support Specialist. The candidate must be proficient in English and must have exceptional communication skills.Responsibilities:Manage/handle the outgoing/incoming calls professionallyIdentify and assess customer's needs to achieve...
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Customer Service Representative
3 weeks ago
Rawalpindi Cantonment, Pakistan Practice Perfect: Solutions and Services Full timePractice Perfect Communications is a multi-faced organization in the BPO industry of Pakistan. They provide top-notch healthcare, IT, and support solutions to clients across the US.The RoleNoah Communications BPO is looking for dynamic and motivated individuals to join our team as Call Center Agents for our Final Expense campaign.Position: Call Center Agent...
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Customer Service Ombudsman
1 week ago
Rawalpindi Cantonment, Pakistan Translation Empire Full timeAbout Us:Translation Empire is a leading provider of translation services, dedicated to delivering high-quality language solutions to clients around the world. We are seeking a skilled Complaints Officer to join our team and help us maintain our high standards of customer service.Main Responsibilities:Complaint Handling: Handle all new incoming complaints in...