Regional Account Manager

3 days ago


Islamabad, Islamabad, Pakistan HR POD Careers Full time
Responsibilities
  • Act as the primary contact for all client accounts in your assigned region.
  • Oversee onboarding, training, and product engagement for licensed clients.
  • Monitor usage metrics and performance KPIs across accounts.
  • Conduct on-site client meetings and strategic check-ins.
  • Prospect and qualify new business opportunities across sectors such as legal, finance, education, and government.
  • Build and maintain strong relationships with regional partners, advisors, and decision-makers.
  • Represent company at local events, client demos, or briefings.
  • Deliver product walkthroughs and coordinate technical support with the engineering team.
  • Escalate customer issues appropriately and ensure timely resolution.
  • Collect feedback from local users to improve product usability and adoption.
  • Report weekly performance metrics, client status, and market observations to central leadership.
  • Contribute to regional strategy planning and business development programs.
  • Maintain accurate CRM records and documentation.
Requirements
  • 3+ years of experience in account management, business development, or customer success.
  • Strong communication, presentation, and relationship-building skills are essential.
  • Fluency in English is required.
  • Must be comfortable and effective in a dynamic, high-accountability, and growth-oriented work environment.
  • Prior experience with AI, SaaS, or enterprise software is a significant advantage.
  • Must be permanently based in the specified region and available for full-time, on-site work.

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