Customer Response Manager

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from M&S VenturesHuman Resources Professional | Talent Acquisition | Employer Branding | Employee Relations | HR Operations | Total Rewards ManagementCompany Description:BIG Ideas Generation Group (BIG) is a dynamic HR consultancy firm founded in 2011, dedicated to...

We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages, and track vehicles.The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergencies. You must be able to multitask and take the appropriate...

Key Responsibilities of an IT ManagerAn IT Manager plays a crucial role in overseeing the day-to-day operations of the IT department. This includes leading a team of IT professionals and ensuring that technology solutions meet business needs.Supervise and mentor IT staff to enhance their skills and performance.Coordinate with vendors and service providers...

Incident Coordinator Job OpportunityThe Incident Coordinator will drive major incidents to resolution in accordance with agreed procedures and service levels.Command and control presence on Bridges and Incident Calls.Ensure activities and resolution are properly executed and documented.Work on projects/issues of low to medium complexity as assigned.Trigger...

Call Center Manager PositionWe are seeking an experienced Call Center Manager to lead our team of customer service representatives. The successful candidate will be responsible for ensuring that all customer interactions are handled efficiently and effectively, resulting in high levels of customer satisfaction.Main Responsibilities:Lead and manage a team of...

Job SummaryThe ideal candidate will possess experience in managing customer accounts, with a strong focus on customer satisfaction and billing procedures. They will be responsible for handling accounts across various departments and working closely with the CEO and Senior Managers to achieve seamless operations.Key ResponsibilitiesWork on enhancing customer...

Job Title: Customs Clearance ManagerWe require an experienced Customs Clearance Manager to lead our customs clearance team. The successful candidate will have a strong understanding of customs regulations, laws, and procedures in Pakistan.Main Responsibilities:Develop and implement customs clearance strategies to minimize delays and costs.Manage customs...

Senior Web DeveloperWe are seeking a highly skilled Senior Web Developer to join our team.The ideal candidate will have a strong background in web development, with experience in creating responsive websites and working with the WordPress platform.In this role, you will be responsible for leading the development of specifications, recommending new...

We are seeking a highly skilled Persistency & Customer Retention Manager to lead our efforts in enhancing customer retention, driving persistency in premiums, and reducing policy lapses. The successful candidate will have a minimum of 8-10 years of experience in the life insurance industry, with at least 5 years in a supervisory/managerial role focused on...

Customer Experience SpecialistThe Customer Experience Specialist will be responsible for delivering exceptional customer service and support. This involves addressing customer inquiries and issues promptly and providing tailored solutions to enhance their experience. A key aspect of this role is building trust with clients through effective account...