
Sales/Customer Care Representative
6 days ago
HSA Consultants is hiring a proactive and personable Sales/Customer Care Representative to manage client interactions, provide product/service information, and resolve issues with accuracy and efficiency. This role requires excellent communication skills, proficiency in Microsoft Office, and a customer-centric attitude to support our mission of delivering exceptional service.
Key Responsibilities:- Respond to inbound customer inquiries via phone, email, or in-person with professionalism and clarity.
- Assist in sales and upselling by providing accurate product and service information.
- Maintain customer records and update the CRM system accurately.
- Collaborate with other departments to resolve customer issues promptly.
- Follow up on leads and convert inquiries into successful sales.
- Ensure customer satisfaction and maintain long-term relationships.
- Prepare and present routine sales and customer support reports.
- Minimum of a Bachelor's degree (Graduation required).
- 1–2 years of experience in customer care or sales preferred.
- Fresh graduates with strong interpersonal skills may also apply.
- Must have a good personality and pleasant communication style.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Strong command of written and verbal English.
- Excellent problem-solving and interpersonal skills.
- Self-motivated with the ability to work independently and in a team.
- Attractive salary package based on experience.
- A supportive work environment.
- Opportunities for career growth and skill development.
Entry level
Employment typeFull-time
IndustriesHigher Education
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