Customer Care Representative

3 weeks ago


Lahore, Punjab, Pakistan Transworld Full time
Customer Care Representative (Inbound Calls)

Are you a motivated individual eager to develop and accelerate your career in customer care? Transworld is looking for a Customer Care Representative (Inbound Calls) to join our team at our Phase 5 D.H.A, Lahore.

What You'll Be Doing:

• Act as a liaison between the company and its customers.

• Take ownership for effectively solving customer issues, complaints, and inquiries.

• Keep customer satisfaction at the core of every decision and behavior.

• Provide support on CX operations and cross-functional coordination within the company.

What you ideally bring with you:

• Very good oral and written communication skills, being friendly and empathetic.

• Help to define and exemplify the extraordinary customer experience we pride ourselves on.

• Comfortable answering questions about our products or placing an order.

• Strong attention to detail and a solid grasp of customer care policies and best practices.

• Be one of the first interactions our customers will experience with us – so being friendly and helpful is a must.

• Possess a courteous and professional phone manner.

• Listen to customers effectively to demonstrate understanding and care.

Nice to have:
Prior Customer Service experience in a call-center environment.

Why work with us?
At Transworld, we're always on the lookout for driven, talented, and passionate candidates to join our diverse workplace. In return, we offer a challenging and dynamic environment where you can grow and develop your career with the right support, every step of the way. Our employees are at the heart of our business, and we believe that empowered, happy, and fulfilled Heroes are key to our success.

Our Office Timing:

• 8 Hours Inbound Routine/Roster Shifts

We're looking forward to your application

Job Specification
  • We value "Becoming Better Together," so we're looking for a team player who is willing to help others and has strong interpersonal skills who can adapt to changes quickly.
  • Exemplary verbal and written communication skills.
  • Must be comfortable learning new technology, extremely organized, and detail-oriented.
  • Must be a self-starter who is ready, willing, and able to own and prioritize multiple tasks.
#J-18808-Ljbffr

  • Lahore, Punjab, Pakistan 365 Care Group Full time

    5 days ago Be among the first 25 applicantsRotational shifts:- Morning- Evening- NightSalary: Rs. 40,000 – Rs. 60,000 per monthRole Overview:We are looking for a dedicated Customer Support Representative to handle daily operations and provide exceptional support to customer. The ideal candidate will assist callers with troubleshooting, navigation, and...


  • Lahore, Punjab, Pakistan Core Edge Solutions Full time

    Customer Care Representative (BPO Experience is must)Customer Care Representative (BPO Experience is must)Get AI-powered advice on this job and more exclusive features.APPLY ONLY IF YOU ARE A RESIDENT OF LAHOREJob Type: Full Time, On-SiteLocation: Gulberg 3, LahoreTimings: US timings (Evening shift)Core Edge Solutions (Pvt.) Ltd. is a US-based company...


  • Lahore, Punjab, Pakistan Hsaconsultants Full time

    HSA Consultants is hiring a proactive and personable Sales/Customer Care Representative to manage client interactions, provide product/service information, and resolve issues with accuracy and efficiency. This role requires excellent communication skills, proficiency in Microsoft Office, and a customer-centric attitude to support our mission of delivering...


  • Lahore, Punjab, Pakistan Vantage Developers Full time

    Bachelor's degree in Business Administration, Finance, or related fieldVANTAGE DEVELOPERS is a prominent sole proprietorship in the real estate sector, based in Lahore. We focus on excellence in residential and commercial property development. We invite fresh graduates to apply for the Customer Care Representative position to join our dedicated team and help...


  • Lahore, Punjab, Pakistan 365 Care Group Full time

    2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from 365 Care GroupHuman Resources & Administrative Coordinator | Talent Acquisition & Management Expert | Driving People-Centric Strategies | Former Physiotherapist &…Position Overview:We are seeking dynamic and motivated...

  • Customer Care

    2 weeks ago


    Lahore, Punjab, Pakistan Haust Club Pakistan Full time

    Job Description: Customer Care Service Representative at Haust Club PakistanResponsibilities:Respond to customer inquiries via phone, email, and chatResolve customer complaints in a professional mannerProvide information about our servicesMaintain a positive, empathetic, and professional attitude towards customersJob SpecificationSocial Media...


  • Lahore, Punjab, Pakistan Laxycone pvt ltd Full time

    Get AI-powered advice on this job and more exclusive features.Salary: 37K PKR - 45K PKR + performance based incentivesJob Type: Full-TimeExperience: Fresher to 1 yearMedical InsuranceMonthly BonusesAbout the Job:We are looking for a Customer Care Executive who is passionate about helping people and providing top-notch service. As the first point of contact...


  • Lahore, Punjab, Pakistan Texas Behavioral Health, PLLC. Full time

    Texas Behavioral Health, PLLC has dedicated years of experience and expertise in the Houston area to provide comprehensive outpatient and inpatient behavioral health and psychiatric care for adults and children in our local community. Texas Behavioral Health is constantly on the path for growth and new development. We are looking to add an experienced...


  • Lahore, Punjab, Pakistan SwiftSupport Full time

    2 days ago Be among the first 25 applicantsDirect message the job poster from SwiftSupport Job Duration: 6-month contractual Job Title: Customer Care Calling Agent Location: Garden Town, Lahore Company: SwiftSupport (SMC) Pvt Ltd Job Duration: 6-month contractualPosition OverviewSwiftSupport (SMC) Pvt Ltd is looking for enthusiastic and dedicated individuals...


  • Lahore, Punjab, Pakistan 365 Care Group Full time

    Job Title: Customer Sales RepresentativeJob Location: Gulburg 3, LahoreJob Type: Full-TimeWorking Hours: Flexible Shifts (UK Banking Hours)Working Days: 6 days a weekPosition Overview:We are seeking dynamic and motivated Customer Sales Representative to join our team. In this role, you will be responsible for promoting and selling our online money remittance...