
Business & Documentation Analyst
2 weeks ago
We are seeking a highly skilled and detail-oriented Business Analyst & Documentation Analyst to join our team. This hybrid role requires an individual who can effectively gather business requirements, analyze processes, and document technical and business-related information. The ideal candidate will act as a bridge between stakeholders and the development team while ensuring clear and structured documentation for internal and external use.
Key Responsibilities:
Business Analysis:
● Collaborate with stakeholders to gather, document, and analyze business requirements.
● Identify process inefficiencies and recommend improvements for enhanced operational effectiveness.
● Act as a liaison between business teams, development teams, and QA to ensure project alignment.
● Support User Acceptance Testing (UAT) by validating that solutions meet business needs.
● Work closely with project managers to track progress, identify risks, and ensure timely project delivery.
● Provide data analysis and reporting to support business decisions.
Documentation & Knowledge Management:
● Develop and maintain clear, concise, and structured technical documentation, including business requirement documents (BRD), Software requirement specifications (SRS), ERDs, user manuals, training guides, and FAQs.
● Ensure documentation is updated in line with process or system changes and meets compliance standards.
● Create process workflows and diagrams using tools like Microsoft Visio, Figma, Draw.io or Lucid chart
● Maintain version control of documents and track revisions for consistency.
● Work with stakeholders to gather feedback and continuously improve documentation quality.
Qualifications & Skills:
● Bachelor's degree in Computer Science, Software Engineering, or a related field.
● Proven experience as a Business Analyst and/or Documentation Analyst.
● Strong analytical and problem-solving skills with a keen attention to detail.
● Proficiency in tools like JIRA, Zoho, Confluence, Microsoft Office, and documentation platforms.
● Familiarity with software development processes (Agile, Scrum).
● Ability to translate complex technical concepts into user-friendly documentation.
● Excellent written and verbal communication skills.
● Experience with Agile methodologies is a plus.
● Ability to work independently and manage multiple tasks efficiently.
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