Business & Documentation Analyst

2 weeks ago


Karachi, Sindh, Pakistan JobFinder Spain Full time

We are seeking a highly skilled and detail-oriented Business Analyst & Documentation Analyst to join our team. This hybrid role requires an individual who can effectively gather business requirements, analyze processes, and document technical and business-related information. The ideal candidate will act as a bridge between stakeholders and the development team while ensuring clear and structured documentation for internal and external use.

Key Responsibilities:

Business Analysis:

● Collaborate with stakeholders to gather, document, and analyze business requirements.

● Identify process inefficiencies and recommend improvements for enhanced operational effectiveness.

● Act as a liaison between business teams, development teams, and QA to ensure project alignment.

● Support User Acceptance Testing (UAT) by validating that solutions meet business needs.

● Work closely with project managers to track progress, identify risks, and ensure timely project delivery.

● Provide data analysis and reporting to support business decisions.

Documentation & Knowledge Management:

● Develop and maintain clear, concise, and structured technical documentation, including business requirement documents (BRD), Software requirement specifications (SRS), ERDs, user manuals, training guides, and FAQs.

● Ensure documentation is updated in line with process or system changes and meets compliance standards.

● Create process workflows and diagrams using tools like Microsoft Visio, Figma, Draw.io or Lucid chart

● Maintain version control of documents and track revisions for consistency.

● Work with stakeholders to gather feedback and continuously improve documentation quality.

Requirements

Qualifications & Skills:

● Bachelor's degree in Computer Science, Software Engineering, or a related field.

● Proven experience as a Business Analyst and/or Documentation Analyst.

● Strong analytical and problem-solving skills with a keen attention to detail.

● Proficiency in tools like JIRA, Zoho, Confluence, Microsoft Office, and documentation platforms.

● Familiarity with software development processes (Agile, Scrum).

● Ability to translate complex technical concepts into user-friendly documentation.

● Excellent written and verbal communication skills.

● Experience with Agile methodologies is a plus.

● Ability to work independently and manage multiple tasks efficiently.

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