Call Center Agent

10 hours ago


Karachi, Sindh, Pakistan LeadX Marketing Full time

Location: Buffer Zone, Block - B, Karachi.

We're excited to offer an excellent opportunity to join our growing team as we expand our healthcare campaign. We are looking for motivated calling agents for full-time shifts

Key Responsibilities:
Handle inbound and outbound customer calls.
Provide accurate product, service, and policy information.
Resolve customer complaints and escalate issues as needed.
Document interactions in the CRM system.
Stay updated on company offerings and promotions.
Follow company guidelines for quality and compliance.
Collaborate with the team to meet performance goals.
Participate in training to improve skills.

Job Specification
  • Strong communication and problem-solving skills.
  • Ability to handle high call volumes in a fast-paced setting.
  • Familiarity with CRM software and Microsoft Office.
  • Positive attitude, patience, and commitment to customer service.
  • Flexible to work shifts, including evenings and weekends.
  • Previous call center or customer service experience preferred.
Health, Wellness and Fitness - Karachi, Pakistan
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